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April 2024 by monty ridenhour
In the Southpark food court. Very busy, but CFA associates were on top of it. Food was their norm, excellent. Rate down on atmosphere because a food court has none. The court is fairly convenient to parking though instead of being stuck in the middle of the mall like it once was.
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March 2024 by Chris Schendel
Fast and convenient, nothing particularly special about this spot, just amazing service and delicious food!
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January 2024 by Thomas G
Food was ok. Service was awful. I ordered on the app ahead of time within the mall. Got to the pickup area. My order said “complete” on the app. My name was called so I went to pick up my food. Was told my order was for another person with the same name. So I waited. And waited. And waited. My name was called again. But It was the wrong order and belonged to the other person with my name (who got my order). The pick up lines kept getting longer and only one person was handling pick ups. The Manager of this store needs to seriously get their act together. I’d expect this at any other place, but not from Chick-fil A. This is the worst location for any of their franchises. I’ve experience stuff like this here before.
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January 2024 by Demas Kaiser
This chick fil a is really well maintained and they are all really nice and the quality is so
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December 2023 by Luis Perez
It's excellent very good chicken burgers and delicious salads!
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December 2023 by Dale Warren
Worst customer service I've ever experienced at a chick fil a.
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December 2023 by Neland Mitchell
Don’t think I gotten the right order from this place in years. Specifically go out of my way to avoid this
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December 2023 by Gerald S
Why is it closed 2:15pm on a Friday?
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December 2023 by Grey Hatcher
Filthy store. They store food in the back hallway. The bins come in contact with dirty mops and used rags. I’ve seen the employees in the back picking there nose.
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December 2023 by RC M
This staff obviously failed the Chick-Fil-A Customer Service training course. I have never been treated so poorly. I placed a mobile order. Checked in. I was told my order was not yet ready. (Large Fries, bag of chips & a tea) I waited….and waited…and waited. Ppl walked up, placed an order and left quickly. I waited….So, I asked to cancel my mobile order and order directly from the cashier. I was confronted by a middle aged employee who was so rude. She said, “You don’t have a mobile order! I cannot take your order without your mobile order number so I can cancel it”This franchise obviously isn’t a part of the main Chick-Fil-A family.
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November 2023 by Kevin Vang
Surprisingly wasn't busy. Got my order quick and fast. Food was delicious.
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September 2023 by Patti C.
Waiting 20 minutes, I kid you not, for 2 small fries, with 1 person in front of me in line and it not busy, was wild.
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September 2023 by Kaitlyn B.
I have not yet had the stellar chick fil a experience at this location. My orders have always taken over 20 minutes to prepare, while I only order one to two items. The last visit I had I found a piece of plastic in my milkshake, I contacted customer support and they let me know this location would reach out to me directly, to no surprise they still have not reached out to me. I am disappointed and upset with the lack of customer care and concern.
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September 2023 by Stas Polkhovskii
They get my order wrong all the time
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September 2023 by BiggRedd337
I'm very disappointed with our order today especially when spending over 60 dollars for the few items we did get. Our child nuggets, sauce, and toy was missing. No dressing for the two Cobb salads ordered and missing sauce for our son's meal. Can't blame on Doordash driver because the bag was sealed. Never had this problem in our state. Will not order there again if we visit Charlotte NC in the future.
