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August 2024 by William McMahon
After a year of going here I'll never be back. Several reasons and I'll try to keep it somewhat short. First off, I took one of my dogs here for a dental cleaning. He had never been under anesthesia before, therefore I was naturally nervous, especially for an elective procedure. He was dropped off first thing in the morning, told we would get a call back to update us by 4pm. We waited until after 430 to call to ask if he was alive! only to be told he was done last in the day, so he had been sitting in a cage all day. We were told he was in recovery and should be good to pick up in time for closing at 6. Went to pick him up, arrived at 530. We were then told they couldn't wake him up. Then maybe you shouldn't be putting an animal under anesthesia that's never been under before, at the last minute. I had to carry my 85 lb dog, out of the vet on a stretcher, into the car, then carry him into my house, still completely unconscious. That was one of the most unprofessional things I've ever seen in a vet. It's like a hospital discharging before they know they patient is OK, wait that's exactly what this unprofessional practice did. Then we take both our dogs in for a check up, nail trim and allergy treatment. First off, one of our dogs is a little aggressive with his nails, and we told them we recommend a muzzle. He was promptly brought back saying, " oh we could only get his back nails because he growled, but we won't charge you". Damn right you won't, you can't even complete a simple nail trim. They also, because they couldn't do a simple nail trim prescribed trazadone, and gabapentin, which is a reckless abuse of prescription drugs, with no reason. They wanted us to give him the drugs and bring him back so he'd be a well behaved zombie to make their jobs easier. At this same appointment, they wasted so much time asking the same questions we have answered every single time, that our second dog was not able to be seen, because asking what food and vitamins they are on for the 50th time and leaving us in the exam room for no reason. Vet finally came back seen, saw both of our male dogs were not altered and asked, " so they're not neutered because we're breeding.......?" My dog was not there for a neuter, nor did I ask to talk to you about that. More wasted time. If I had wanted your opinion, I would have asked. We are not idiots, and you can tell just in the effort and care we put into our dogs, what kind of owners we are. What was I supposed to say, " neutered?!? What's that? It's it deadly??" How about you just do the job we had scheduled to do. I felt talked down to, and treated like an idiot. I will never return, and beg others who care to avoid this place. I still have my front door cam of me carrying my very large dog in the door, unconscious, hoping he would recover fine, just because this place DID NOT CARE.
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June 2024 by Phil Shapiro
Our two Frenchie brothers, Louis and Remington, were both born with very narrow nares. They both snored badly and over heated very quickly, and in the hot temperatures we're having right now it's even worse. We decided to have the 'stenotic nares surgery' and also have their soft pallet trimmed bit. We did some research looking a for laser surgeon to do the procedures (laser surgery is virtually bloodless with less complications). Carolinas Veterinary Medical Hospital in Charlotte were highly recommended. Dr. Watson and his staff are the most caring, professional and dedicated vets you can find anywhere. Dr. Watson evaluated the 'boys' and said they could come back the next day (June 25) for the surgery. The procedure seems to be a huge success and although they are a bit drowsy today, they are already breathing better. I highly recommend CVMH for all of your veterinary needs, they are awesome!!!
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April 2024 by Linda H.
This is not my regular animal hospital. I made an appointment with them for a special procedure with my cat. I asked for a ball park quote over the phone. As soon as I walked in, the receptionist directed me to the side of the lobby to put my carrier down. She draped a flag like cloth over it and said the spray on it would calm my cat. He was not agitated. They told me they had had several emergencies and they were running behind. I sat there for 45 minutes and then a clerical person came out with some paper work to go over with me. She had a quote for the procedure, the actual cost of the procedure was what I had been quoted, but the add ons pushed the total up to approximately 250.00 over the cost of the procedure. She could not really explain the extras and when I asked her if this total was the usual charge for this, she shook her head "no". She said she would go talk to the office manager about the price. I told her not to bother, I was leaving. My cat was very lethargic on the way home and after we got home for quite awhile. The best word I can think of for the entire experience was extremely unprofessional and pretty unsettling. I would not have been comfortable leaving my cat there.
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April 2024 by Mike Banker
Fantastic people our dog had to have his ACL replaced and they have been amazing. Great place wonderful people. Zeus is doing amazing and his after care is just as good as initial surgery. Way above and beyond was is necessary for just taking care of the issue. Thank you for everything
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February 2024 by Bob Bretz
Helped with our cat's UTI. Good folks here
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February 2024 by Tricia Dini
Dr. Tom is great and the staff is awesome especially Amy.
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January 2024 by E. C.
Theyre so good to us. Id never take my dog anywhere else.
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January 2024 by Bo Puckett
Wouldn't take my babies anywhere else
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December 2023 by Cathy Beasley
I have been taking my animals to Dr. Watson for over 20 years, and he is the only vet that I trust 100%. He is honest, he takes his time with you, answers any question you have, and most importantly, never recommends unnecessary procedures. Truly a great vet but also a wonderful person.
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November 2023 by Shannon Harward
I do not recommend this vet. I took my 4 healthy cats in for a simple procedure as I wanted to get them microchipped. This vet also requires several vaccinations.…the rabies vaccination I am fine with and understand, but they also require an intranasal bordatella vaccine for cats as well as other vaccines. My friend who has worked at several vet offices said most vets have never heard of an intranasal vaccine for cats and would not give cats a bordatella vaccine. My cats all came home sneezing so much with a runny nose and eye discharge, which is upsetting because they were perfectly healthy before I took them to this vet to get microchipped. I called to report my cats symptoms and I was told that these symptoms are completely normal after the intranasal vaccine and would go away within a week. Fast forward to a week later and all my cats were sick af! Very lethargic, barely eating, and sooo much congestion and discharge that 2 of them could hardly breathe. I took the most sickly cat back in and an employee of this vet told me that he is bad. I was honestly appalled when she said he’s bad bc he’s the most sweet cat ever, but he gets very frightened at the vet and he was also not feeling well and I was just there to try to get him some help, not to discuss any perceived behavioral issues. I called the next morning to try to bring my other 3 cats in and they told me that there was no doctor in and they would give me a call back. I ended up having to take them all to an emergency animal hospital since I never received a call back. My babies visit at this vet was 3 weeks ago and now they are all on meds given to me by another vet. I have missed several days of work and spent a lot more money that expected having to keep taking them to vet appointments to resolve the issues caused here. 1 cat is better, one is showing improvement, and 2 are still quite sick 3 weeks later. My dog is now also showing some of the same symptoms so I hope she didn’t pick something up from the cats after their visit here. The vet at the emergency hospital I took them to said that this vet is probably having a bordatella outbreak and that is why they require bordatella vaccines for cats. All in all this has been an absolute nightmare and I do not plan on returning to this vet. I do want to mention that most of the staff is nice, likable, and friendly, but I hate what my pets are going through ever since I brought them here and I don’t want this to happen to anyone else.
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October 2023 by Sam Freij
Dr. Watson and team are amazing, they have my business from now and I will refer all friends and family to them.
Thank you for taking care of my Tito today ???
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October 2023 by J Pad
Great experience!
Was impressed with the follow up call checking on how she was doing
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October 2023 by JamesRichard Smutney
We had an appointment. Very short wait
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October 2023 by Alexis Metz
Professional and very helpful. Saved my dog.
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September 2023 by Rosemary Bianchini
Dr. Watson is by far the most compassionate and friendly Veternarian I have ever experienced. He did a laser procedure on my frenchie so that he can breath better. It was a success. His staff are friendly and caring and the office is neat and meticulous. I give this establishment a 10, and highly recommend Dr. Watson ?for all you pets needs
