Sold me a brand new defective product and when I tried to exchange it (within the exchange period) they told me I'm more than welcome to buy a new one and hope for a better 2nd chance.
September 2023
They sell new damaged products without any type of guarantee. I lost 700 dollars and no one answers. Two days of use and no one responds, they only know how to say no. I don't respond in any way .. Very, very bad customer service that I have encountered in the United States.
September 2023
They sell new damaged products without any type of guarantee. I lost 700 dollars and no one answers. Two days of use and no one responds, they only know how to say no. I don't respond in any way .. Very, very bad customer service that I have encountered in the United States.
About Carolina Cooks Foodservice Equipment & Supplies - Open To The Public
Carolina Cooks Restaurant Equipment is a family-owned business, established in 2009, and under new ownership since 2022. We provide a wide range of commercial kitchen equipment to restaurants, hotels, nursing homes, etc. With locations in Charlotte and Asheville, NC, we stand out through our personalized customer service, competitive pricing, and commitment to building lasting relationships. Our partnerships with leading brands and investment in employee training ensure top-quality support for all your commercial kitchen needs. We are open to the public!
