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March 2024 by Lauren Bramlett
I had a great experience here! Great employees and quality service
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March 2024 by Beckham Ryan
Quick snd easy to setup repairs, communicated well on price and time needed for repairs. Car looks great! No problems mechanically. Would use again!
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February 2024 by Shun Wright
I highly recommend this location, my interaction with everyone beginning with my 1st call with Chuck to schedule drop off day was great. The business open hours were perfect for me. The location is in close proximity to my residence, Sarah’s communication is top tier and that meant a lot to me, keeping me “in the know”. Quality work my Maxima looks like it did when I purchased 4 years ago. Highly satisfied customer, thanks again everyone that helped restore my vehicle.
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February 2024 by Elizabeth Shreves
Poor communication, repair incomplete. Taking it to local facility for reattempt
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February 2024 by michael styles
I've used caliber for vehicle repairs in the past and will continue to use them they do a wonderful job good communication.
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February 2024 by Hayes Pierce
Great service from Rene. As good of an experience that one could get while having a damaged vehicle.
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January 2024 by Tyler G
Really nice experience with Caliber doing some non-insurance body work on my car. Chuck went above and beyond for us to get my car fixed quickly and efficiently. He is highly responsive and works hard for his customers. That said, he appears to be a "one man show" and could really use some help from corporate.
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January 2024 by Lisa Skipper
Great folks to work with kept up communication and was very helpful
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January 2024 by Michael Ilfeld
Great work and service.
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December 2023 by Matt Morrison
this is the best collision repair shop in charlotte......Matt, Chuck and Beverli were the best
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December 2023 by Jeff Cook
It is not often that I have experienced five-star service with an auto repair company. Caliber Collision is the exception. Their responsiveness, communication, and ensuring that their work exceeded my expectations was really impressive.
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December 2023 by Dwayne Thompson
Very professional. Kept me informed of my vehicle status, and Tiffany was an absolute sweetheart. My car came back looking like it came off the showroom floor. Thanks Caliber.
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October 2023 by Melissa Van Glish
I brought my vehicle to Caliber Collision on East Independence Boulevard. Chuck handled my claim from start to finish. Chuck kept me informed throughout the whole process. Customer Service at this location was absolutely wonderful. From bringing my car in to getting a rental car everything turned out great. I would definitely recommend Caliber Collision for your car needs. Thank you Chuck!
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October 2023 by Grace Chandler
Cannot say enough good things about my experience with Caliber Collision on Independence. The entire team was incredibly kind and respectful. One employee went out of his way to personally look for a part for me - I wish I would’ve gotten his name to recognize him. Gene as my PM and he was awesome with communication. The manager, Matt, was so helpful! My car looks awesome - so glad I chose this location!
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October 2023 by Tyler Strittmatter
I used Caliber Collision after my car was in an accident. At first I was nervous because it was the other driver's insurance asking me to use Caliber. Everything turned out wonderfully. The Caliber team was responsive and friendly. I received text updates and my phone calls were answered. My car has been back for roughly a week and it looks great. I would recommend using the Caliber team.Services: Tires
