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March 2024 by Elva C.
The accountant responding back about the return she did for me that was wrong so I can get my 3800.00 Less than one star. Can I select a minus?
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May 2023 by Dawn S.
If I could give zero stars I would. I have worked with Joyce on my taxes for 17 years. I have referred many people to her for business. Back in the day, she did a good job. A few of the people I referred told me concerns and stopped using her. Partly, she talks a bit of gossip about people and can be judgey. However, one person said she never filed their taxes then would not answer/return calls, did not respond to emails. Then it escalated to Joyce screaming at her. I decided I would continue using her because this was not my experience. Fast forward to this year. I paid $425 for my taxes to be filed electronically. There was an error due to my 19 year old doing something wrong on their taxes. Joyce did not tell me, so had to reach out to her to follow up. I continued to try to communicate to resolve it, asked if I needed to pay extra even. She was not responsive then it eventually escalated when I called her. She immediately began screaming at me, having a temper tantrum like a toddler and hung up. Well I'm owed a tax refund so I called back, she again went crazy. I am a professional and it doesn't matter how upset I am I would NEVER behave this way. She then emailed me told me I needed to be at her office that day by 5 PM to pick up my stuff and pay $200 more. She also called me a B**tch in the email. She refused to give me a receipt to show me what I was paying more for and my taxes are not filed. I am sending the emails to the BBB and warning others about this experience. Plus having to go somewhere else and pay again. What a ridiculous situation.
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October 2022 by Alyssa Wyrick
I would never recommend this place to ANYONE! I go to the doctor in the same parking lot as this business and my car was making a weird noise on the way so husband was checking it out while he was waiting on me to get done and a short heavier set lady who looked to be about in her 50s was very Derogatory throwing Racial slurs and calling VERY ugly and inappropriate names for no reason. I have been thinking about taking further action because it’s 2022 and this behavior was unprofessional and unacceptable. As a wife and mother to an African-American husband and children I will not let this go unnoticed.
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February 2021 by Igor Putin
We've been Burchett's customers for a few years, very knowledgeable and professional. Will recommend
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February 2021 by Nancy Kerns
Joyce is always so good, friendly and knowledgeable. She treats you like you are a part of her family. NEVER had a problem with my tax return and I've been going to Joyce for 34 yrs.
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February 2021 by Joshua Hrdlick
Joyce has been doing my taxes for years and does an excellent job with them, I would definitely recommend her to anyone in need of her services!
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January 2021 by Samantha Thomas
Joyce is very professional and knowledgeable. Definitely recommend her.
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January 2021 by Bob Henderlite
Joyce found $1000's due to me that were missed in past years returns done by other firms. Thanks Joyce!
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January 2021 by Jean Ann Cook
Joyce and her staff are amazing!
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March 2020 by Steve Ebert
Can't get a better Tax Accountant
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January 2019 by balictous-cococoons
She failed to submit a special form. After I paid to have her submit. Then no answer to my calls and emails.
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October 2018 by Michaela Owenby
Just an FYI for people of the Charlotte area to avoid going to Burchett Financial Services. I went today to get a receipt for the services she provided last year. We were not given one last year we paid half cash and half card. When I arrived I was treated very poorly and was flat out told she would not provide a receipt to anyone. After telling her that I was not given one last year she told me to leave. I was completely nice when I went in to ask for one. I have never been treated so poorly. After reading some reviews on her she apparently has messed up on a lot of peoples taxes. I hope she is satisfied with the poor way she treated a paying customer because she has lost a lot of business from us. I am very upset with this and know that God and Karma will take care of it.
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March 2018 by Michaela Burrell
Just an FYI for people of the Charlotte area to avoid going to Burchett Financial Services. I went today to get a receipt for the services she provided last year. We were not given one last year we paid half cash and half card. When I arrived I was treated very poorly and was flat out told she would not provide a receipt to anyone. After telling her that I was not given one last year she told me to leave. I was completely nice when I went in to ask for one. I have never been treated so poorly. After reading some reviews on her she apparently has messed up on a lot of peoples taxes. I hope she is satisfied with the poor way she treated a paying customer because she has lost a lot of business from us. I am very upset with this and know that God and Karma will take care of it.
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February 2018 by Lisa Hall
Joyce has done my family's taxes for about eight years and she is always doing a great job.
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June 2016 by Leigh Craig
Joyce did my 2014 taxes. In May, 2016, I received a letter from the IRS claiming I owed over $2000 in back taxes, penalties and interest. This was a result of an IRA to Roth IRA conversion not being properly represented on my taxes and failure to account for a self employment tax. I called Joyce about this and she stated she would handle it by sending a letter to the IRS. I began trying to communicate with her 9 days before the deadline on the IRS letter and I never heard back from her. I sent 3 emails, left 2 voicemails on her office machine and called multiple other times. I have never had such a despicable experience as this. I paid her good money to do my taxes properly to avoid having to deal with the IRS. Joyce hung me out to dry, leaving me to navigate the errors she created on my tax return and respond to the IRS letter all by myself. Shame on you Joyce.
