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March 2024 by Amber Shockley
I enjoy this Bojangles so much. I LOVE the drive-thru. What do we call it? Automated? AI? A robot? I don't know, but it is GLORIOUS not having to go back and forth with an actual person to order.I get to save my people-ing energy for the pick up window, and they are always nice, probably because they haven't had to go back and forth with me for my order! Everything is relaxed and easy.There is something here for introverts and extroverts. Extroverts get to people at the pick up window, and introverts don't have to go through the horror of communicating their order to an actual person.I am on the neurodivergent end of the introvert spectrum, so probably more of an extreme introvert.Also, the food is great. I wish there were more Bojangles around the world. Spread the spicy happiness.
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March 2024 by paige devereaux
Bojangles is dead. This food was nothing short of disgusting, we threw it away. We ordered bacon, egg, and cheese biscuits with bo rounds and chicken supremes. The old grease taste was putrid and overwhelming, the biscuit overcooked and hard, the egg burned, it was inedible. What a waste and the drive thru service guy was inept too. Never again with the price of fast food. It used to be good for fast food standards, not anymore. Just wait in line at Chic-fila next door...pass this joint by.
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March 2024 by Charlene Morales
This location has really stepped up it's game, the food is always hot and fresh and everyone is professional and friendly.
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March 2024 by izzy harget
Was going to get food here but didn't why is a drive thru automated whatever happened to having customer service it is
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March 2024 by Kendra Nobiz
Attentive and friendly staff. Popular location, that's for sure! I ended up arriving when the thighs/legs had just run out. It was well worth the wait.I'd placed my order in advance via the app so I am taking off a point because the order hadn't been looked at until I arrived in person so there was an opportunity to check those orders to see if any validation/prep was needed.FYI - this location only allows take-out and drive-through, as far as I could see.
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February 2024 by Kirsten Peterson
The robot at the drive thru is incompetent. It was not capable of understanding our order to the point that when we got to the window to pay the human had to advise they were out of mac n cheese and bo rounds. Do not like robot.
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February 2024 by Clt_gang 79
This is a horrible place the general manager does not know how to speak to his employees or customers do not work for him or come to eat here they also have ants and they don’t know how to clean up at all
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February 2024 by Ethan McConnell
We love the food here. You can't beat Bojangles chicken. But what we didn't know is how great their Mac N Cheese is! Our daughter would swear that Chik Fil A mac-n-cheese was better. Now she's a Bojangles convert! Finally! No more crazy lines!
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February 2024 by Jake Lefkowitz
Seeing this sign as I waited 25 min+ in the drive thru was funny. Food was
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February 2024 by daja anthony
10/10 the food is amazing the customer service is outstanding.
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February 2024 by Karrington Townsend
Definitely love the store since the remodel ! employees are nice and respectful.
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February 2024 by Angel Hall
My fries were old!!!
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February 2024 by Howard Wilson
New owners? Or new management maybe? Glad they finally reopened. Really friendly and my food tasted amazing. By far the best location in Charlotte! Nothing like it was before.
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February 2024 by Jennie F
They have a lot of kinks to work out. My order was incomplete, like by a lot. They sure throw a lot of shade for how poorly they perform in comparison. Next time we will go next door.
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January 2024 by Jennifer Faulkner
They have a lot of kinks to work out. My order was incomplete, like by a lot. They sure throw a lot of shade for how poorly they perform in comparison. Next time we will go next door.
