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February 2024 by Sane Eien Shi
NIGHTMARE of an experience. Every single washer and dryer they brought me was broken and they promised me a new one from the day i signed up with them until 4 months later. Needless to say, i never received the promised piece of equipment. They kept saying shipment was taking a long time. They tried to charge me several times and succeeded a few of those times and i had to go in person to have my debit card removed from my account due to consistent neglence. They thanked me over and over for my patience and that was it. During my last month using this service, the broken equipment caught on fire and all i received was an apology. I finally demanded something other than a stackable washer and dryer and received a "normal" set. Due to the size and limited spacing of my apartment, my front door was blocked for about a month before Crystal started spamming me via phone call and leaving multiple voicemails stating that i owed money when i never received the stackable washer and dryer i made payments on in the beginning. (they do not communicate with one another and everyone is related somehow so service is slack). They wanted me to pay because "the equipment worked" even though my front door remained blocked while i waited for them to fulfill their promise to receive the stackable washer and dryer i had waited months for. It was meant to be a temporary fix and was about to become a permanent one if i hadn't cancelled it all and demanded they just remove it from my home and now i receive flawless service from appliance warehouse. no issues, no empty promises, no broken equipment, no shady and false charges, no strange men entering and rentering my home multiple times ruining my floor. They never fixed the floor even tho there were more empty promises to do so. My floor remains ruined and they are not welcome back inside my residence ever again. Appliance warehouse has provided with better service for half of what best way was charging me and i have had no issues and received what i asked for as expected. Christina was kind but they failed me in every way possible and even tried to get money of out me for a service they never successfully provided. In the 4-5 months i attempted patience with these guys, i never received what i asked for, only lies and excuses. They still have the audacity to call me and have been blocked to prevent future and further contact. Shop here at your own risk. If i could rate -1 stars i would!
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January 2024 by KatieBeth S.
They really got the nerve to try to hire a furniture delivery driver for $13 AN HOUR. Extremely laughable. Then to make matters worse they’re talking about “we’re urgently hiring” YEAH I BET YOU ARE YOU CHEAP MF. You’re asking people to do hard manual labor for not even livable wages. Shame on you. At that pay rate working full time, a third of their income for housing would be $600 smh. Where do you even expect your employees to live? How do you expect them to eat while you sit back and get richer every day on their labor while you essentially steal their wages and force the government to pick up the tab on feeding their children.I hope you never fill the position and if you do I hope it’s only employees from hell cuz that’s what your budget is. ☺️
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June 2023 by regina edick
Christina is amazing! Her staff now is super friendly and they get you what you need!
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June 2023 by Lawrence Jinks
Christina is such a pleasure to work with. She really went above and beyond for me. I needed 40 laptops for a short term rental and she was able to get them. Amazing customer service! Would definitely work with Christina & Bestway again!!
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October 2022 by Olivia Phillips
Kevin from York sc location was very helpful . Christina is also very helpful and nice to talk to .
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October 2022 by Tamia Harris
I love this best way ! Christina is wonderful !
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August 2022 by Gabriella Godinez
Glad I Went Here First I Must Say Danika Customer Service Is Amazing. You wouldn't think she is new she knew so much and answer all my questions with no problem and helped me find the perfect couch for my little place and helped stay with my decorations colors & Michael was so nice and patient with the printer issue these two made me happy with my purchase and if I need anything else im going straight to Danika & Michel . Thank y’all so much !
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July 2022 by Tyler Carter
Christina was great to work with! Really nice management here - friendly and fun
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July 2022 by Ms. G
My husband and I just arrived in Charlotte, NC, and were out shopping for furniture for our second home. We soon found out that it takes several weeks or longer before its ready. However, we needed furniture right away!So, I reached out to Bestway Rentals on South Blvd., and Ms. Christina, the manager, was very helpful. She was prompt, professional, and personable in every respect. She listened patiently to my preferences for a LR, DR, and MBR, and presented a list of options. She carefully explained the paperwork and set up delivery for the next day. Now I can focus on other things this beautiful city has to offer.
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March 2022 by Tonette Hinson
CHRISTINA & Her Staff Has The Best Customer Service!! If She Doesn't Have It She'll Find It!!
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December 2021 by Cherika Jordan
Enjoyed my visit. Christina def a vibe and loveble.
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May 2021 by Prissy Krissy
My new favorite location!!!
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April 2021 by Rabiah M
Christina is remarkable and customer service is awesome. She answered the phone and was genuinely readily to assist. Love, love, love!
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February 2021 by Temeka Johnson
Love the staff.Good look.????
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October 2020 by Tracie Alexander
I am so happy about my service here.Miss Christina is the best manager this company could ever have.She treated me with such respect and dignity.She even came out to my home and set up my washer and dryer herself. I couldn’t be more happier. Thank you so much Miss Christina. You and your staff are the best.You treated me like family and that makes All the difference.May GOD bless you and your staff and families in a special way ?
