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December 2023 by Dee Horne
I want to take this time out to thank the sweetest manager of the store at best way. Her name is Kesha and I want everybody to recognize her. Give her 5 stars. This lady is the best And I just wanted to thank her from the bottom of my heart!!!! I LOVE U MRS KESHA!!!! I NEED CORPORATE TO KNOW THAT'S SHES A AWSOME WOMEN/ MGR/EMPLOYEE ?? BESTWAY DONT GET RID OF HER SHES THE BEST!!!
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October 2023 by Whitney
Keisha, and Eric helped out a lot. Made sure I was happy with everything and went above and beyond. Highly recommended
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August 2023 by Stephanie Daniels
I love this Bestway. ? I have paid off several items with them. The new manager Will is awesome and has great customer service. Thanks Bestway for being there when no one else was.
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May 2023 by Robin Means Cathey
The staff is great but I am still waiting to get an issue resolved with my payments. Not sure I'll rent from them again or refer a friend.
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May 2023 by Janiyah Edwards
Crystal the Credit manager here is awesome she is a helping hand,and explains all my payments and break downs every time we asked her she rocks and also is a beautiful person inside and out
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April 2023 by Kiah J
Credit manager Crystal is great she tries her best to help customers out and will make sure she keeps you on track with your payments...my family and I really appreciate you Crystal
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December 2022 by Brandon Wideman
He was very polite , had great customer service & he hooked me up with some furniture with no issues , at all , it was quick and fast & I caught the Black Friday deals . & I do appreciate crystal as well for her feedback
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December 2022 by Ebonnyy 2X
My mother Julie Earley has been using best way for years they are very understanding big shout out to Brandon the store manager for always making sure my moms was taken care of ?️
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December 2022 by THOMAS TWITTY
thank god the store is under new management. love the vibe of the store and the professionalism. love it
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December 2022 by Julie Earley
I really do appreciate the bestway store for their kindness and the kindness of Brandon the store manager. Thank you guys
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December 2022 by Alyssa Watts
Love this place they work with ur budget and ver professional
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November 2022 by Charlett Barnes
Brandon was very helpful and kind through out my whole process. Everything was quick and easy. All the staff were friendly and respectful.
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October 2022 by Jose Hernandez
So glad they finally left me alone. I wasn’t returning any merchandise over $40.
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June 2022 by Bobby Fluitt
Noncareing about workers , low pay , and high interest on items that’s not worth it. Roaches and more.. do not rent from these scammers !!
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April 2022 by camilla brown
I used to be alright with Bestway on freedom drive in Charlotte NC but since they have new staff (Lanet) it's horrible. She has very poor customer service and doesn't know how to talk to customers. I have only been late one time with my bill and wanted to pay the late free ($17.16) the next month. This woman hollered and yelled at me I had to pay everything then. I hung up on her and called back cause she was yelling so much. Then she calls my phone leaving a message she scheduling a pick up. I called back. Samething. I called corporate. I mean I will never deal with this place again until they get people that are professional.
