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February 2024 by Tynesha
Rooms are outdated but comfy for a night or two stay. Location is pretty good, on the south end of Charlotte minutes from downtown. Lots of place near to eat and shop. Reasonably priced during the week and hot breakfast served everyday till 9am. Staff was helpful and nice.
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February 2024 by Patrick Sullivan
I stayed here 3 nights and while I know budget Charlotte hotels are always a bit sketchy, I had a nice stay here with a friendly woman at the front desk and no real issues-- untill the incessant hammering began right above my room at 7:30am on the final morning. I was hoping to sleep for another hour but not a chance. Note this isn't a child making noise or something like that. They have literal construction taking place right above my room at 7:30am on a Monday. Totally annoying.
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January 2024 by Crystal Dolinger
Bed was very hard and uncomfortable!! Breakfast was not good!Noteworthy details: Not for anyone with back problems!!
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January 2024 by Renee Harless
The hotel is nice, but it is their staff that makes this hotel outstanding!!! It was wonderful to be serviced both at the front desk and at breakfast by the same staff member whose attitude was joyful. Thank you!!
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January 2024 by James Armstrong
Rooms: Room was basic but very clean and comfortable with a very nice shower. Mini fridge and microwave a big plus as well.Food & drinks: A standard continental breakfast but really hit the spot. Very nice breakfast
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January 2024 by Bhad Babi squad
Staff were great and very friendly. Rooms are clean.
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January 2024 by Stephany Mayorga
A nice place and good service. The only problem was that the coffee machine had a missing part, so we couldn't make coffee.
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December 2023 by Kevin Schneider
One of the worst expiriences ever had in a hotel. Really bad air in the room. Had a caugh for 2 days after. Not good hygiene in general.They say rooms are treated after something is found, but that would need to be done in the house not only rooms.Safety: Strange people on the parkingplace at night.
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December 2023 by Michael McGinn
We were in town for a football game and decided to stay here due to it being very close to a light rail stop. The hotel is ok if you don't mind older, dated rooms. Could have been a little cleaner but was fine for what we needed. Good restaurants are within walking distance or just a short trip on the light rail. The staff was very nice and the price was affordable.
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December 2023 by brj411
I enjoyed my stay. Very convenient location (across the street). Will consider staying againRooms: Could use a more modern decor.Safety: I liked that the entrance was secured at night
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December 2023 by Walter Pirie
We fly out of Charlotte often and stay at the Best Western. Rooms are clean, good hot breakfast, great park and fly service, and a reliable shuttle.
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December 2023 by tim brown
Handicap accessible there meant I could see in the bathroom, but the door was to narrow to get in with my wheelchair.
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October 2023 by Jimmy H.
I had the pleasure of staying here this past Sunday. The Staff and the service was amazing. The bed was very comfortable. It's very close to public transportation also. If I could give it 10 stars I would. I will definitely be coming back soon.
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October 2023 by Kat Ryan
The bathroom toilet seat was so loose that you'd fall off if you weren't careful. Probably should fix that before someone gets hurt. The carpet in there was gorgeous and the bed was comfortable. The front desk agent was sweet.
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October 2023 by Dascia Gilliam
I was just told that they don’t rent to people who live in Charlotte? The front desk lady stated that they’ve had too much trouble with “locals” and that management advised this? What type of discrimination is this? You’re making money in Charlotte but won’t allow its residents to stay there? I’m sure this is illegal.