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July 2024 by Sylvia Clark
I went into the store Saturday evening to get a tv. I walked in the kid was busy. The tv was off. I just needed someone to turn it on. I waited. I looked around. No one to assist me. I walked up to the front Asked a gentleman at the door if someone could turn on a tv. He replied if it’s off, it’s probably broke. We try to keep them all on. I found that odd since it’s a 2024 new tv. He said he could get someone. Paged for the next person to help me. No one came. The guy that was busy passed by and I asked him for help. He said, he would. He was busy helping someone else. He passed by turned it on kept going. I wanted to purchase it. No one ever responded. I saw another kid go by. I asked for help. He must have not heard. He kept going. Poor service. I left with no tv. Best Buy used to be better.
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July 2024 by Crissy Hovanec
Answered my questions quickly & got the materials needed!
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July 2024 by Sabrina Schenk
Adam was fantastic! Quick and fantastic customer service. Also purple hair employee at the front was super welcoming.
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July 2024 by Vicky's Expedition
Great customer service
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July 2024 by Jimm G
It was fine. I wandered around the store, looking for something I could not find for a while, and none of the many employee asked if I needed help.
Maybe I look like a guy who knows what he’s looking for… that was probably the case.
I found it and had some questions, and everything went fine
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July 2024 by Mac Perry
Shout out my boy Mario for helping me w an e gift card for my xbox order.
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July 2024 by Mike Whitaker
Prices are good but inventory is very limited in the stores.
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July 2024 by Ian Netupsky
I was looking for the least expensive laptop, which was still decent to bring back to Ukraine with me for our volunteer center in Lviv.
I found a good sales rep who was able to help me quickly pick the right one. It was what we needed, so I had my son go back later the same day to get a 2nd one.
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July 2024 by Douglas Emerson
Could not match price because it was not made by Amazon. They say they will match Amazon pricing, only if it manufactured by Amazon. Did not sound good to me, because Amazon doesn't make anything.
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July 2024 by Prasun Bhattacharyya
Excellent customer service.
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July 2024 by Hammad Cheema
Great store and supportive staff. Excellent service.
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July 2024 by Aida Abdullayeva
Brandon Silva is very professional and friendly. He did a great job helping me with getting a replacement TV under warranty.
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July 2024 by Georgia Buffington
Very helpful
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July 2024 by Elizabeth andrade pereira
Good service
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July 2024 by Mayank Pandya
I have ordered (upgraded existing line) i phone 15 on 6/8/2024, and i was told to pay remaining ($XXX)for my existing Samsung galaxy S22 + and promised to get i phone 15 by 6/9/2024. Today at 6/11/2024 BestBuy cancelled the order. Worst experience, and when i called BestBuy local story at Blakeney (Charlotte - NC), it goes to call center and i was keep getting transferred for more than 3 hours. Took $$$ for the existing Samsung galaxy S22 + and not delivered what was promised.
