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February 2024 by David M
Great store
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December 2023 by YOLEE RODES
I absolutely love this store Amy the store manager, and Kelly are amazing. Every time I walk in there is like walking into my best friends home. I feel like part of the family. The service is incredible. The only one little complaint that I have is that they don’t carry my size in the store And my policy is if I don’t see it, I will not buy it so I don’t really like shopping online, so having the sizes for the customer in-store is so much better
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December 2023 by Daniel Judah
Excellent place for buying clothing and other fashion articles. The price value for the items is excellent. The quality and the design of the clothing is very good though the price is quite cheap. This place is the last Banana Republic store in the city of Charlotte.The place is very clean and well maintained. The parking place is large. They have a restroom but you have to ask for it. The staff is helpful.
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December 2023 by Da'Vianna Nelson
Poor customer service. Very rude. Little selection of women’s clothing.
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October 2023 by Agustinus Pandapotan Purba
Exellent store shopping and retail at banana republik NC
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July 2023 by setareh zarrani
I bought a dress and just try it at fitting room , they did not return it because find spot inside the back of the dress ?? I didn’t even notice that wow
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June 2023 by Jenny Mulholland
My sister and I were frantically looking for a dress for a charity dinner, cocktail/black tie, and figured Banana Republic would be a good starting point. Let me tell you, Amy was the kindest and most attentive sales associate! She pulled many, many options for us to try, knew where we could find additional merchandise, checked the back for additional sizes and colors, and, most of all, made us feel like she truly cared that my sister felt good in what she was wearing. She made the experience what it was. To the management - train your employees to be like Amy!The store overall is beautifully laid out and very clean. The quality of the store environment matches the quality of the merchandise. We will be back for more BR!If you stop in, ask for Amy!! She's the best.
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June 2023 by madeline howard
We ordered some clothing and it ended up not fitting. We recently moved and were having a hard time getting to a location to return it—we called this store and asked if it was okay if we were out of the return policy window because we didn’t have time to bring it in before it expired. Whoever was on the phone said that was okay as long as it was close to the date. We went in 5 days outside of the 30 day return policy. The clothing items in question were still on the racks in the store and the cashier refused to return or exchange our merchandise, even telling us it was impossible to do so despite a different employee previously saying they would make an exception. Needless to say we will no longer give these unaccommodating stores our business.
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June 2023 by Devon S
Banana republic is both overpriced and inaccessible. This particular location is full of conflicting information that makes working with the employees incredibly difficult
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June 2023 by Pablo Piccaso
Good clearance department. Saved 40 percent when I opened a credit card.
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May 2023 by Luke Gossert
My experience today was very good. Shout out to all the staff-especially Amy!
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January 2023 by Jackson M.
The clothes are all over priced cheap made same quality as gap and old navy just throw a higher price and make the store look a little nicer and they'll charge you whatever the customer service is awful when it comes to doing anything from putting stuff on hold to simple returns the manger Michelle and Amy are CLUELESS total NPCs with no emotion and care for customers would be better off using robots and then on top of that they'll still ask you to purchase their crappy credit card for every purchase because that what they are trained to do... simply care about their profits and their numbers not the customers or quality of business
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December 2022 by Keith Kandrack
Sales staff could be way more helpful and polite. Had handfuls of clothes to purchase, but had two kids (quiet kids) with me - I was avoided like the plague BOTH times I went in
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December 2022 by Doreen Thomas
My husband and I used to enjoy shopping at that location however the last few times we went there the selection was not very good and the sales associate’s never greeted us. It seemed like they went out of there way to ignore us and we were the only people in the store. You would think they would want to make a sale… not impressed with Banana Republic’s customer service to say the least.
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October 2022 by Karen Myers
I'm bananas about this place!!! Great style, fabric, garment construction, colors and price point...my whole closet may become BR! Kelly is super sweet, hardworking, competent and professionally customer service oriented. I love having her assist me at Blakeney Village Banana Republic.
