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June 2024 by Celine Derricks
Thanks to Austin, Nate, and David for helping me out, and for having great teamwork and customer service!
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May 2024 by Marlon MORENO
Very good
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May 2024 by Ayden Fisher
Refused to check my cars engine light
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May 2024 by Richard Mills
The sales staff was very friendly. I made several trips there due to the nature of the issue with my truck. The staff and I got a laugh about that.
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March 2024 by M Graham
Not very welcoming, did have what I needed.
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March 2024 by itch egerton
Great service!
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March 2024 by S. Abdul
I got all my parts for my car from here it was very fast shipping I got same day delivery and everything came
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February 2024 by Kayvan yamini
To my surprise, I was standing there in commercial for more than ten minutes, and he was still answering customers on the phone.I couldn't believe it he cannot understandsomething like this simple.
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February 2024 by Gary Wolfe
A few years ago, I went in for a battery or more likely wipers. I was told that they are not allowed by Pineville ordinance to go outside to give service. Friends were told the same. Today, 2-4-24, I took my wipers inside, identified the car, told them I hoped they could sell me the rubber only, instead of the whole assembly, and could they please install the rubbers there in the store. The told me they weren't allowed. So I picked up my worn wipers, told them I knew they weren't allowed to go outside to help, and that I would go elsewhere, thanks. In reading the owner responses to these negative reviews, nothing is said about any city ordinance prohibiting outside or inside customer service.I will never go there again, had my last look around today. I may boycott ALL Auto Zone's. If you need any assistance, you may want to go elsewhere than 8500 Pineville Matthews Rd. Advance Auto is where I will go for any additional auto parts. So, owner sir, are there any city rules, prohibiting customer service, or is this lack of service, merely store policy ?
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January 2024 by Palazoloup
Well staffed and knowledgeable. Full inventory
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January 2024 by Parisa Molavi
They actually know about cars. I have been to many AutoZone and this 8500, by far is the best. they actually know about cars.
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January 2024 by Amy H.
although this AutoZone cannot do any repair for you due to the city limitation. These guys and gal were the absolute best. they were able to help me find the part I needed and taught me through how I could try to get it done on my own. I was able to get it done, and I thanked him for their expertise.
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January 2024 by Abby Miller
This Autozone has given me horrible service every time I have come in. Impolite employees who only do the bare minimum. They refused to read a code on my car (amidst the fact they HAVE a code reader), although every other Autozone I’ve ever been to was more than happy to help with this issue.
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January 2024 by Kelsey Smiley
I had tried to get my tires replaced by appointment at a different shop, and they told me they couldn't find my wheel key and wouldn't be able to service my vehicle without it - sending me away (after I had already paid for the tires AND the service). I went in to Autozone to ask how to find it or purchase one and spoke with Austin. He offered to come out to my car to look for it and found it right away. I was really overwhelmed with the previous experience and his time and effort meant so much. I will absolutely be bringing my business to this location in the future, just because of his customer service!
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January 2024 by Alona Snowden
Everybody was so helpful trying to get me The right things I needed for my car Okay thank you for the great customer service
