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June 2024 by Mario Mejia
Great selection of parts and super friendly knowledgeable staff.. love this store
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June 2024 by Luis Mejia
Came for a battery installation and manager Rolando swapped it out no problem, he quickly noticed I had no antifreeze, stating that my car will soon overheat if I didn't fill it, he said it's against policy to touch any fluids but was more than happy to explain the difference in coolant and made sure I had a funnel and also advising me that I understood that the car has to be cooled down, these are the people who go above and beyond to give good customer service that takes care of the people. Please give this young man a raise before someone soon notices his talent and appreciation for customer service in general.
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June 2024 by Kathryn McNeill
Darius Wilson helped me pick out my new battery and install it for me! He was extremely friendly and helpful. I can tell he cares about helping customers and making sure things are done correctly. 10/10 service!!!
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June 2024 by Derrick Mobley
Rolando E.
Leon and the entire staff, The best customer service ive ever had.
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June 2024 by Tarah Sheppard
Rough start woke up battery dead had to get a jump couldn't turn off my truck and went to get a battery and was sent to another place so all in all stressful morning... but when I finally got to this autozone the customer service alone was top tire. But Rod made sure he listened and was easy to talk to great customer service and communicated in a away that I could understand I just wanted him to know I appreciated him and the help today .
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June 2024 by Gislene Romnus
Dear AutoZone Team,
On 5/31/24
I am writing to express my sincere gratitude for the outstanding service my mother received at your AutoZone location in Charlotte. I would like to specifically commend Darius Wilson for his exceptional assistance and professionalism.
Darius was extremely knowledgeable and took the time to ensure that my mother’s car was in good condition. He checked her battery and guided her through a series of checks, including pressing the brake to verify that the lights were working properly, ensuring the signals were functioning, and confirming that she had oil and washer fluid in the car. Additionally, he made sure her wiper blades were in good condition.
The thorough and considerate service provided by Darius is a testament to the high standards upheld by your team. This experience has made a significant impression on us, and we are truly grateful for the attention and care given to ensure my mother’s safety on the road.
This AutoZone location in Charlotte has proven to be the best we have encountered. If I were ever to move from Charleston, South Carolina, I would certainly consider relocating close to this AutoZone for its exemplary service.
Thank you once again for your excellent service and dedication. if I can give him 10 stars, I would.
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June 2024 by Trabucks Moore
I'm thankful for the help I received for getting service for my car. The employee I feel went above and beyond. If I could give 10 stars I would. Highly recommend
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May 2024 by Daniel Nykamp
Rolando went above and beyond - extremely friendly and helpful
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May 2024 by andrea hill
Absolutely amazing. Very professional.Darius Wilson changed my battery for at 7pm with bit hesitation. I really appreciate your business and come highly recommended
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April 2024 by Zack J
I had a minor emergency with my truck dying due to a bad battery. Brady ran a few tests to confirm since the first test said the battery was still good. Once we figured out what it was he gave me a great explanation of the options and even helped me install the battery. I will definitely be coming back to this store for any other issues to get Brady’s help! He went above and beyond to help me out with installing the new battery and making sure it was good to go before I left. As a disabled veteran it was very much appreciated to get the help. If you need something go see Brady!
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April 2024 by A j
Thank you for helping me change my key fob battery ?
Appreciate it.
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April 2024 by Brake Time
They were the best help I recommend anyone to use this location.
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March 2024 by DivasEve
Rod has the best customer service I've ever seen! Thank you so much for looking through the system for our transaction!
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March 2024 by Gustavo Fernandez
Excellent service. Very friendly.
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March 2024 by Jim McNutt
Good service and rewards program
