-
February 2024 by Tawanta Johnson
Shout out to Auto Zone on Freedom Dr. My daycare bus needed a battery to run routes for the next day. I came close to their closing time and explained the importance of getting the battery in. Management approved one of the employees to follow me back to the center to replace the battery. We back rolling ?. Thank you!
-
January 2024 by Cynthia Bouler
Bought a battery from Autozone on Freedom Drive in December of 2021. I started having issues with my battery in December 2023. For 3-4 days I had to get a boost daily, i was late for work, I couldn't afford a new battery, money was tight. I went to back to Autozone on December 15th, 2023 to have my battery tested and was told I needed a new battery. My warranty expired on December 14th
-
January 2024 by Ambria Simpson
Them people rude and confrontational…I walked right outta there and went to advance auto parts
-
December 2023 by Gabriel Mathieu
Antoine is the man can’t miss him my brother got waves that make you sea sick. I’ll call the asking about O-rings. He was more than happy to assist me over the phone and continued once I got there. Making sure I got exactly what I needed. I appreciate people like this nowadays because you don’t see them often.
-
November 2023 by Mackenzie Shepard
Had a wonderful experience here! Antwain was super helpful in replacing my car battery for me rather than me having to go to a shop for assistance. Amazing customer service and highly recommend!
-
October 2023 by Trisco McFarland
Great Location! However, they gave me the wrong parts the other night. It that had my friends car misfiring and failing to accelerate. This had me looking bad. After finding the issue, they refunded the money and all. But my friend thinks that I should have known that the coil Packs I was given were wrong?. Thats like knowing your doctor has given you the wrong medicine!!! You only know after ish dont go right after taking it.Autozone...... nevermind.
-
September 2023 by Terell Miller
The young lady with the long braids was very nice she even explained to me that I did indeed have the correct part for my vehicle.
-
September 2023 by Jeremy Alvarado
Overall just a frustrating experience. The employees were flustered due to how busy it was. They had no issue going out to help other customers but when I was up they were suddenly too busy.
-
September 2023 by Marcelo Perez
Good place but not good service, them qre playing and talking, what about the customers, i was there waiting where 4 people working but not giving service and i guess was the manager talking to them, somebody can help the customers and still them not listen and make waiting for nothing at customers, i repeat, is only sometimes, employes need be responsible and giv the services and stop playing and joking
-
September 2023 by Shana Steverson
I give these guys 5 stars today because not only were they patient with me but they were short-staffed and provided outstanding customer service! I got the parts and the tools I needed to get my vehicle repaired! Thanks y'all!
-
August 2023 by Ed Hooper
I've been shopping this store for years! This is the first time I can remember where I didn't feel comfortable here. I asked the cashier if I could get my money back in cash and someone else, that I wasn't talking to spoke up and said that My payment has to be returned by the same method I paid with. Also, I needed to use the restroom, and they said they didn't have a public restroom. This is the first time I've been told that they don't have a public restroom and all the time that I've been shopping there! I was going to give him what stars than I did, but the manager can't fix what he doesn't know is broken.
-
August 2023 by Rain
I don’t usually like to leave reviews but this one is well worth the praise. I actually had one of THE WORST days I’ve had yesterday regarding my car and all of the expenses and inconvenience it has given me recently. I was led to go to auto zone freedom drive location and I can’t say how grateful I am for the Store Manager Antwain. He was so Professional, So Kind and understanding, went above and beyond to help me and did it with urgency. I’m so appreciative of that and really wanted to just cry in the store because words can’t explain how much relief he gave me. Thank you so much!
-
July 2023 by Dominic Vitale
940PM 20 minutes to closing. My car is broken down in the side of the road. The lovely store associates refused to help me because they wanted ro go home early. This is literally the worst service and people I have ever had the please to deal with. I will never being my service to this company again!
-
July 2023 by Rebecca Hollenbach
This is the most disgusting store. Staff is rude & unprofessional. Would give zero stars if at all possible. Dirty inside & the parking lot is nasty just like the people that work here! Spend your money somewhere else!
-
July 2023 by Daniel Tafel
Great experience, Antwain was very helpful in making sure I got the right car battery and helped install it quickly
