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November 2023 by Kristen Vessely
Darius was great! Explained the different choices pros and cons. Fast and professional and friendly. So nice to still be able to speak to humans!
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September 2023 by Cameron Allen
Darius was awesome! Extremely knowledgeable with great customer care.
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July 2023 by M. Armstrong
Darius was amazing. He was able to solve the issue I was having with my phone quickly. Very professional. This will now be my home store!
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May 2023 by O. Boyle
Hands down the best ATT store in CLT!Great customer service, patient, provided great explanation of options, even helped with choosing a better case to suit our needs. Thank you Darius for all your help, your positive attitude actually made getting a new phone a fun experience.You made it easy and simple.
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March 2023 by Barbara Harriott
My experience was excellent. Darius was very professional and worked diligently to transfer all data from my S5 phone which I thought was impossible since its condition was old and hardly working. He went above and beyond expectations to ensure my experience was very pleasant. I am very pleased with my new phone. Darius even took the time to set up my new phone for me. I would highly recommend a trip to this AT&T store. I am a very satisfied customer. Thank you Darius!
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March 2023 by Di Miao
Tyler is fantastic. He is very knowledgeable and helped me setup wireless plans flawlessly. And he was willing to take time to answer all my questions.
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February 2023 by Lisa O'Neal
Tyler was amazing! I am not very tech savvy, and I was having issues connecting my sons Apple Watch to my iPhone, since I got a new plan, and he was extraordinarily patient, and even when we tried to connect it multiple times, and failed He finally found the solution and everything is working perfectly. Extraordinarily professional kind and knowledgeable. I will definitely come back to the store for any other issues that I have with my AT&T plan and or phone or devices.
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February 2023 by Jonathan DeBerry
My visit to the AT&T store Waverly was a very good. Darius Tyler and Rey were very professional, polite, and resolved my phone issue 100 percent, and also told me about a great deal for a new iPhone, i really appreciate the great customer from these professional gentlemen!!
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February 2023 by Angie Kendrick
Thank you Rae! What an awesome experience I had in your store today. So thankful that we met & you were able to assist me with more than what I expected! This is the place to go if you're in Charlotte & an AT&T customer!
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January 2023 by beee colquitt
These are the BEST phone guys I’ve ever had the pleasure of interacting with! These are so nice and helpful and they just want to give you the best deal possible. If you need anything with your phone I would highly recommend them.
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January 2023 by Airaliz Weeks
The service here was amazing. Great customer service they were able to explain the process and upgrade to a better plan saving money. Both managers Rae & Tyler were super kind and know how to treat their customers right!!! If you are looking for great service definitely recommend this store.
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January 2023 by George Khalil
Tyler was awesome today. He is very experienced technician. He was able to solve a number porting problem that 3 other technicians could not. Also, he was very friendly and willing to go the extra mile to solve my phone issues. Thank you Tyler.
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January 2023 by Eric Edwards
Ray the store manager was very helpful and his hospitality was awesome. I recommend him this store to many.
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December 2022 by Katie Sarradet
Awesome experience! Super friendly and very helpful staff! Needed a screen protector and they helped me pop it on flawlessly! Great place to pop into for your needs.
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November 2022 by Kieran Caniglia
Justin was very helpful, helped get everything sorted in an efficient and professional way.
