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June 2024 by Sean Minnig
Brought my Giulia in for an oil change and get back to my car with a 1.5K bill with all sorts of service that I "agreed" to. Customer service is speedy, yet not helpful. Will avoid this place when possible.
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March 2024 by Lacie Sparks
I took my Alfa to get serviced here and it was top tier. Great customer service, price was as expected and it was done in a timely manner. They kept me informed with everything going on with my car while it was in the shop with texts, calls, emails and videos. When I’m ready to trade my car in I’ll be going here!
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February 2024 by sean herndon
WORST DEALERSHIP EVER!!!! No receptionist, barely answers the phone, and most of all unless you own a car in the lot that is brand new they treat you less than! They don’t even offer coffee or water while you wait and they never have any loaners while they take days to fix your car
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December 2023 by Boris A. Borovoy
Great service. Very competent staff.
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November 2023 by P Jacobson
Bob Pletcher, GM at Bentley Charlotte, helped me with my Alfa Romeo Stelvio lease return and was an absolute pleasure. Bob was helpful with discussing other car options, and even took the extra step of completing paperwork on my behalf, instead of me having to mail it in. Appreciate his SERVICE EXCELLENCE! True professional.-Paula Jacobson
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September 2023 by Patrick Moore
How can someone be trusted to repair customers expensive automobiles when they won’t answer there phone, nor return customers phone calls.
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July 2023 by Juan Galindo
Great customer service, Luis was very nice and helped out me out with every question I had about my Alfa. Took me to see the entire process and I got to see my under car. Very much would recommend.
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May 2023 by Tabrina Crawford
The service department for alfa romeo 3 stars because of the new service person over alfa romeo. He wasn't up to helping us he doesn't pick up phone calls also.I had to ask the person that was over alfa romeo to help Mr.M. over Mazarodi5 stars for Mr.M that other guy needs more training in Customer service. Hands down I still like this place buy your car from them.
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March 2023 by Hasun Rogers
Excellent service!!
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February 2023 by Tony Godfrey
Amazing dealership
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February 2023 by jacob kiker
My experience with Alfa Romeo over the past couple weeks has been nothing short of a dream. Not only did my car get fixed sooner than anticipated, the staff was also extremely helpful and kind. Hunter Frederick was especially helpful throughout. His knowledge and personality made for a smooth experience. Highly recommend.
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February 2023 by lily laramie
An amazing experience with the Alfa Romeo department! Hunter was a massive help with my warranty company and getting everything done in as timely a manner as possible. He communicated with me throughout the process and had me back on the road ASAP. Would highly recommend if you have an Alfa Romeo.
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February 2023 by Madhuvarman PM
Nice collection of cars and good service.
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February 2023 by Kim Gray
Hunter was very prompt with taking care issue. He and other staff members in the Alfa Romero department have been superb in serving me twice. Excellent service!
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February 2023 by steve vadala
Absolutely the worst place on earth to have your car serviced the people at this dealership should learn customer service skills they don’t greet they don’t smile they could care less about you your car or anything else, took me months to get a part for a recall, didn’t get a call back when part came in, had to call several times to make an appointment. waited three hours on the day of my appointment car was not even looked at. advisor Hunter said thought you were leaving if he had acknowledged me at all or looked at me or listened to me when I got there he would’ve understood me Clearly when I told him what the car needed why I was there what time my appointment was and then I had no choice but to wait on it as he put me in the waiting room to wait then came and put another gentleman in there a few hours later and saw me still sitting there and to have the nerve to say I thought you were leaving the car I’m pretty sure you can get better help then this. Never again will I use this dealership never again will I purchase an Alfa Romeo