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February 2024 by Richard Zulaybar
Monica, the manager, should not be a manager. Tried to do a price match and was told I was outside the 14 day change period. I explained that I was traveling and didn’t have a chance to come. Was told by Monica that ‘she follows the rules’.No consideration so returned the jersey instead since I was at least within the 30 day return period. When I went back to confirm her name - she replied back ‘complain about it, they’ll (adidas) say the same thing’ - great response as I walked out the store. Thanks for the great experience. Gaffney is farther but at least they treat people 1000% better.
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February 2024 by Elin Quinones
Always has hidden gems.
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February 2024 by Monspiet D.
Disappointed that they don't sell soccer cleats or balls
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January 2024 by Parka V
Inventory is underwhelming for this to be a Adidas outlet store.
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January 2024 by Food kravings
A lot of different stores nike outlet had very little amount of shoes though. Steve madden was awesome
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January 2024 by Cássia Luz
I loved the store and the service.
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December 2023 by Brittany Chin
I had a horrible experience at this location. I went in to return a pair of shoes and the cashier had to call the manager/supervisor for assistance. The manager refused the return because she said the shoes had been worn outside. We purchased the shoes less than a week ago, and she kept saying it was against their policy. They had never been worn outside, and just been tried on at the store (probably by multiple people). Maybe stores should do a better job of keeping the floors clean. The lady made me feel like I was lying about wearing the shoes outside. You can tell they've been tried on, but definitely not worn outside. The whole bottom of the shoe would've been dirty! This store needs better training on accusing people of doing things they didn't do, and I'm sure if this was the other way around, she would be upset too.
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December 2023 by De'Anna Winters
I used to come in here all of the time, but ever since the remodel it seems like they have significantly less women’s clearance clothing. You can usually catch the store at 50% off which is nice. I’m a size 10 women’s and love a classic white sneaker but lately all of the whites have had a hint of yellow to them. Especially the pure boost and ultraboost. They’re like a neon yellow on the trimming. The staff told me that’s the style but it’s not because all the other sizes are a pure white. Unless in a pinch I’ll just stick to ordering online.
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October 2023 by Ashley Pope
Purchased shoes for my baby during a sale for him the ability to grow into. It’s been almost a year, pulled the box out and it’s 2 right feet shoes! They don’t want to replace them, and told me to use customer service and they told me to take it up with the store! Both customer service experiences SUCKED. Like just take the 2 right foot shoes and get me a like pair that’s a left and right foot shoe. I’m being punished for buying early.
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August 2023 by HL Shepherd
Nice outlet location. Downside was that the womens section was so small with much less variety than the men's section. Overall it was well organized, clean, and had great deals.
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August 2023 by Ann Sheppard
The manager refused to exchange a pair of pants we had purchased the previous day. We didn’t have the receipt. Her reason was because people have been stealing things from the store!! We never had this issue at any other stores.
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July 2023 by Mary Lindsay
Entire store was 50% off , was able to find a track suit that I have been in search for since before father's day. Tried ordering online 2x and had to return both times due to wrong items being sent. Got what I wanted and more for little over half the price I was paying online ??????
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July 2023 by Heather Roode
I downloaded the adiClub app and have shopped using it for over a year, only to be told today, Thursday, July 6th, 2023 by my local store (#6230 - Charlotte Premium Outlets) that they have decided to no longer accept the rewards or vouchers from the app.The store manager, Uri, first stated that the vouchers can’t be used because everything in the store was already on sale. When I told him one of the items I was purchasing stated it was “excluded from the store promotion” so that item should be eligible for the voucher, he went to check the item on the shelf. After returning he stated that that item was excluded from the store promotion but was still not eligible for the voucher because they stopped accepting adiClub vouchers or coupons recently.They would not even try to put my voucher code into the computer even though an item I was purchasing was excluded from any store promotion.No signage stating this new policy, instead the front window has an advertisement to join the adiClub. They changed this policy with no warning or grace period to use your existing rewards.This is bad business, terrible customer service, and the store manager, Uri, couldn’t seem to care less. I will not be shopping at this store again.
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July 2023 by reg sprat
Pretty Good Deals, many items are 50%off. I got a pair of shoes, pair of flops, and a Tee shirt for $70!!
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June 2023 by Gustavo amazon
To enjoy with the family, these are great discounts and promotions. I recommend them
