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March 2024 by Vincent
Great service
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March 2024 by Kweku Takyi-Annan
Zoe and everyone involved was very helpful and cordial. Thanks for good job done
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March 2024 by Vietnam Grille
Terrible repair , unprofessional at all, service is bad , impolite
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March 2024 by Sheldon Alexander
Roy at Caliber Collision Ballantyne is the best Rep. High level of communication, all around stand up gentleman. I would recommend Caliber collision and recommend you get Roy he would take care of you and your car.
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March 2024 by Marie Hope
I couldn't be happier! Thanks to Roy Martin and his upstanding service, I am one happy camper!
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March 2024 by Ashley Marshall
Let me just tell you, Roy Martin is hands down the best person you could ask for. I went in for a minor repair and he got me in and taken care of quickly. Very polite and knows his stuff!
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March 2024 by Sue Burson
Highly recommend this collision center. Was treated well from the moment I walked in until my car was ready a day ahead of schedule. Excellent communication and care were given and a shout-out to the employee I worked with the most Roy Martin. Thank you for giving us great service. Car looks perfect.
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March 2024 by Edel Rodriguez
Typically I don’t like bodyshops,like mechanics, but my experience here was outstanding. The team was great and I received my car on time without any issues. Thank you for all your help.
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March 2024 by ASHLEY YOAKUM
I hate having to get anything done with my car. I always feel like mechanics talk down to me. I’m so glad I chose Caliber collision because Roy Martin took his time to talk to me like I was on his level and not like I was beneath him. He did such a good job with my car. I just felt great about my whole experience and I will be going back to that location if I need anything else done with my car!! I give him and caliber collision 5 stars!
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February 2024 by Merry Bishop
My experience with Calibre Collision in Pineville, NC was wonderful in every aspect. Highly recommend. I've already had several compliments by friend on how great my carv looks. I highly recommend them.
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February 2024 by dr. who
They are always professional and friendly. They do a great job repairing the car.
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February 2024 by Susan Dowd
Highly recommend Caliber. Polite, thorough, timely.
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February 2024 by Steven Dowe
Repair shop was quick and did an amazing job on my vehicle.
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December 2023 by Dmitrii Iskhakov
This is the worst car repair service I've ever experienced. In September, they assessed and estimated the repair cost. In October, they took my car for repairs, kept it for three weeks, and returned it with improperly installed parts, with half of them never replaced. Initially, they claimed the misalignment of the bumper was due to using a non-original part, citing insurance policy conditions. After contacting the insurance, they confirmed the bumper was OEM, just installed crookedly. It turned out they didn't replace the bumper but charged for it. In December, they invited me for another repair, claiming all parts had arrived. While the parts were replaced, the bumper still sits crooked. They argued it's impossible to align perfectly, stating no two bumpers are alike. They insisted that if I want a proper bumper, I need to buy a new car.y brand new car was purchased from a dealer in June 2023. If possible, avoid this place at all costs!
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November 2023 by Suzie Lurie
One star. The phone number listed on their business cards, this website and googling it is all the same number which I have called repeatedly on a daily basis and they have never answered. Not once. This is an insurance claim and this is one of the companies my insurance works with. I'm going to let my insurance company know how completely unprofessional this branch has been. Claim was made in July, 2023. After they sent repeated text messages to call that same number they never answered. This went on for two weeks. They finally reached out to my husband by phone so he made an appointment for me. Which I kept. I was told right away that they were booked out to October. That doesn't bother me. My car is drive-able, however I asked for two separate estimates to be emailed to me and received none. They sent one to my insurance company. I asked for two. I emailed the tech who checked out my car, (he told me to), and he never got back to me. They have done nothing I requested. I asked politely if they could do these things and was told yes. They did none. From the time of my appointment to the time of this post they have not emailed or tried in an fashion to reach out to me and have never answered the phone using the number they provided. This has been my experience with this company and so this is my review.
