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August 2024 by Mashal Khan
Amazing service very reliable drivers
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August 2024 by Chelsea Richardson
The booking process with Q was a smooth process. And the driver was very patient.
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August 2024 by Daddy Baker
Excellent transportation service. I used this company to transport my grandmother recently, and I was very happy with the customer service and the driver. I definitely recommend this company for any transportation needs
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July 2024 by Pamela
Salieu was very friendly we had great conversation. I was very impressed
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June 2024 by Dan Danielson
I have rode with this company a few times and so far my experience has been great. Driver is also a nice person.
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April 2024 by Tommy Davis
Unprofessional and rude dispatcher! Hung up on me, answering phone and holding it. I would never ever recommend
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December 2023 by Britt B
Coming from a healthcare provider-this is an absolute trashcan company. They refused to bring one of my patients to his appointment because they didn’t have a big enough van-even though he specifically requested a van for 2 wheelchairs.
Once they picked up his partner, they told him he did not need to call for pickup home. They assured him his partner would be picked up at 3pm to be brought home. Over 2.5 hours later, after the office had closed, they finally showed up. Our offices called the company 3 times and were given inaccurate ETAs each time. This person had to sit in their wheelchair in this office for over 4.5 hours.
As a company, you should be ashamed of yourself. I would never recommend you to anyone. I would advise people to never use them.
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October 2023 by Puckthisdisc Smith
Out of 6 appointments I had scheduled with them, they only showed up for 2, the first one they showed up 90 minutes late for and picked me up from that appointment 60 minutes late. One time I called to see if my ride was coming and was told my driver had picked me up meaning he was paid for taking me, but never even showed up. I did have one nice and prompt driver but my overall experience was awful. I'm paralyzed chest down, and it takes a lot of work to get up and ready only to sit there and wait or to receive a call that there are no drivers available, when I scheduled for a ride 2 weeks in advance.
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September 2023 by Tarsha
Customer service/dispatch staff were extremely rude and unprofessional. Disgusting in manner and tone. Lied about transportation whereabouts and its proximity to my location, which made me late for a very important procedure. I'd definitely recommend better customer service training.. Fortunately our driver provided above and beyond customer service and was helpful in any way possible. Too bad it wasn't a team effort.
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August 2023 by Scott Mendicino
Kash & Sal (the driver) are by far the best transportation service I've used & contracted. The level of professionalism is top notch! Responsive, accommodating, & courtesy...this team nails it! Thanks so much for taking care of my mother.
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August 2023 by Blake G
Not a pleasant experience. I would always ride with them before, but stopped riding for about 5 months. Now I am back on there schedule and regret it. There drivers are unprofessional and I tried to reach there office and they have yet to contact me . Not run with care like they used to, would not recommend.
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August 2023 by Mercedes Mote
Amazing company. Only 1time a no call no show but other than that this is an amazing safe company to ride with.
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June 2023 by Tony Bodenheimer
Driver did not show. Missed appointment!!
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January 2023 by C McClain
Professional, responsive, and on time. Easy to work with. Moved my elderly mother between her rehab facility and her new memory care facility. Highly recommend.
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October 2022 by Hamza Akmal
We use their wheelchair service on regular basis and never have any issue. Their drivers are professionals and the staff is very helpful, too. They always help me and I would recommend this to everyone as you will receive A1 service!
