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August 2024 by - T
After another vacuum shop said they couldn't fix my machine, I found A1, and they did for a reasonable price. I've been working with A1 Janitorial Supply for years now, both as a business owner and for my home, and I can't say enough good things about them! From day one, Mike and his team have been amazing. Yes, he’s busy as a small family business owner and sometimes short, but he truly cares. He's transparent about the process and pricing, which I appreciate. They always take the time to understand our needs and go the extra mile.
Their product range is fantastic and top quality. The personalized service is a breath of fresh air, but more importantly, his products help freshen the air at my business. I've never found some of the products he carries anywhere else, and they work. If you have an area that doesn't smell right, contact him.
I've gotten my vacuum repaired there in record time and rented his floor cleaning machines. His prices are so fair; I couldn't find a better deal, and I called everywhere. Our business now buys all our cleaning supplies from him, and we utilize many other services he offers. His products are amazing, and he even extended the warranty for me on a machine. Mike is quick to respond, and deliveries are always prompt. Supporting a local, family-owned business like A1 feels great too.
Highly recommend them for anyone needing reliable vacuum services and janitorial supplies!
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July 2024 by Tiffani M
Had a great experience, James was a big help. Look forward to becoming a regular customer!
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May 2024 by Maureen “Reenie” Smith Davis
I brought my 12+ year old Dyson vacuum in for repair and it was repaired within 1 day. The staff was friendly and explained the repairs in detail. I recommend them highly.
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May 2024 by Aaron Brown
New location with the same good service
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May 2024 by TVPM B
Updated Response and Hope to not have any grammatical errors this time since that seems to be a belitting factor to Owner/Manager Mr. Mike: So, Mr. Mike, in me meeting you for the first time you were rude and obnoxious in person, and over the phone prior to arriving for desperate need to get my device fixed; you think I would want to ask for the owner who you say you are and feel confident enough to tell you as I had told you then I was just asking, when you refused to advise of how you all handle claims and things regarding repair of vaccums/shampooers? If you are a mature man, it doesn't call for you to get on here and comment abusively to people such as myself and calling me outside of my name. Your responses as an owner/manager and supposed business professional regarding some bad experiences someone may have had at your store and I can attest I had a bad experience! Whether you want to believe it or not at least I have my reciept for my service. This makes you look bad and very unprofessional. I get reviews on my work as well and I don't respond to bad experiences the way you do from customers. I try and make things right, but in your book you don't believe that customers are always right you would rather call them everything but a child of God.
Have a blessed day and I am praying for you sincerely. Hope you have better days. But still 0 stars should be for this review for you to learn from!! From one business person to another such as yourself. God Bless
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May 2024 by Jenny Litzelman
Mike and all the guys at A1 Janitorial are awesome. They help us repair our vacuums and carry cleaning products at fair prices. They've always been very good to us at Merry Maids!
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May 2024 by Mrs. Paula B., MS
I brought my Dyson vacuum here, calling ahead I got a rude responding man whom told me he was the manager. Then when got to the store in person to drop off machine for diagnostic he was making evil faces the whole time and was shrude toward me and I kept calm and dealt with him civilly. When picked up Machine I was trying to ask questions about what they found etc, and they were rude in response advising that my Dyson was clogged so it wasn't covered under warranty and I only needed to pay for Cleaning out the unit. It was affordable, but I would have paid to go somewhere else just for more friendly and kinder customer service. Overall, my machine performed better and don't feel comfortable going back for their service even if prices are affordable. When we pay for something we pay for a 100% positive experience. If you hate people and don't like dealing with folks, then maybe you should work not having to deal with people face to face. All I have done, and not have gone back to this business, is I have sent up prayers to the Lord for Jesus to save, heal, and deliver. Thanks for what service you all did on my Dyson over 2 years ago. But I have chosen not to go back because of the hostile environment and it wasn't me. God Bless
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May 2024 by Gina Cole
I brought my Bissell Crosswave in because it had stopped working and the Bissell website shows A-1 as a certified Bissell repair center. I dropped it off late one afternoon and not even 24 hours later they called me to let me know it was ready for pickup. Service was quick, my Crosswave works great again and I’ll definitely recommend this place to people! Thank you so much!!
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March 2024 by Lorena estrada
Taken into account everything for cleanliness and good prices
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February 2024 by Adrian Lewis
We drove here from Rock Hill in Charlotte traffic on a Saturday a.m. bc their website says they close at 1pm on Saturday. Got there and they were closed!!! ???
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February 2024 by Leslie Ramsue
Great service, prompt and the prices are very affordable. Call for any of your cleaning services. You won’t be disappointed.
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February 2024 by Mark A. Purnell
Great service
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January 2024 by Mark R.
Great experience. Matter of fact and knowledgeable. My Kenmore vac had electrical problem. A1 has a simple process to check in the unit: just provided name, contact number, brief explanation of problem. Drop it off and they will let you know status after assessment, and they only charge $10 to assess. They called me promptly with a very reasonable estimate for the repair. They quickly fixed it and I picked it up the next day. Saved me a ton compared to a replacement. Highly recommend these folks.
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November 2023 by Isabel Baker
Awesome local vendor/janitorial supply store!! You can truly tell they want to help you, you’re not just another customer to them. They go above and beyond to help every need. Highly recommend.
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November 2023 by Pure House Cleaning
It’s a no wonder this place has such good reviews! I love supporting local but this local store goes above and beyond!! They really will do anything to help their clients. They helped me after hours, given me samples, they truly are the epitome of caring for their clients!!!
