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August 2024 by The Last Spartan
Strive to be like Garret! Great customer service, that’s a rarity nowadays.
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August 2024 by Riley Clements
These guys know their stuff. They don’t push anything on you even though their main business is retail. They’re focused on doing what you want with a touch of suggestion. I really appreciated their approach. I want to shout out Will for helping me.
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August 2024 by Lee Seeman
UPDATE: 7/19/24 — ⭐⭐⭐⭐⭐Consistent excellence service and repair! Extremely fair rates and love the shakedown service! They will get all my Jeep business.
Honest, fair, and extremely knowledgeable! Offered low cost options as well as the best professional upgrade solutions.
Cool atmosphere and feels like Christmas every time you visit! ???
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July 2024 by Dennis m
I took my truck here after trying to get it aligned at another place twice. After two times it still wouldn't drive straight so I finally took it here. I'm so glad I did. Everyone I have dealt with has been really friendly and I trust them. They did a shakedown before alignment and gave me a detailed list of what needed to be done. They said they were unable to perform the alignment due to the wear and Tara suspension parts. So we ordered everything and I brought it back and they worked their magic. The truck drove like new afterwards. I have since brought it back to get new tires as well and had the same great experience. If you have a car you really care about, you can trust these guys to do a great job. They are all car enthusiast's and they really take pride in their work.
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July 2024 by Preston McPherson
These guys are the Best of the Best! Super professional and super high quality of work! The manager Tim and his assistant bend over backwards with customer service! Prices and quality of work cannot be beat! You will be making a bad decision if you take your vehicle anywhere else!
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July 2024 by Robert Hunt
Will and Mike were great throughout the whole process. They took the time to make sure we chose the right build as well as keeping it within our budget. Looking forward to working with them again in the future. Thx again!
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June 2024 by Danny Thompson
They have been bought out and changing names. Store doesn’t have as good of a selection as it used to!
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May 2024 by David Gammage
The guys at Total Offroad were very helpful and professional. They helped me pick the right parts for my needs and also worked within my budget without being pushy on sales. They were all responsive and communicated well. I'll will definitely be a repeat customer! Special shot out to Will who went out of his way to make sure we got the exact parts for my Tundra.
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April 2024 by Logan Hawkins
Yall will not believe this but my Jeep had DEATH WOBBLE and some other worn out parts due to age and abuse. Brought it to the awesome team at Total Offroad for a complete shake down of everything I needed to get my Wrangler back on the trails and most importantly get rid of the death wobble! I am happy to report I got my Jeep back with a fast turn around time with every issue I had fixed to a T! No more death wobble!! Shout out to Seth and Matthew they did awesome work and went above and beyond! Highly recommend Total Offroad & More.
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April 2024 by Jim Aponte
Total Offroad and More stands out as a premier destination for off-road enthusiasts in Charlotte. Their commitment to excellence is evident in every aspect of the shopping experience. From the moment you step foot in the store, the friendly and knowledgeable staff are ready to assist you in finding the perfect off-road accessories and equipment to suit your needs. With a wide selection of top-quality brands and products available, Total Offroad and More ensures that customers can find everything they need for their outdoor adventures. Additionally, their dedication to customer satisfaction extends beyond the showroom, with expert installation services offered to ensure that your equipment is installed correctly and ready for action. Whether you're a seasoned off-road enthusiast or just starting out, Total Offroad and More's exceptional service and quality products make them the go-to destination for all your off-road needs in Charlotte.
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March 2024 by It's Me
This company was such a PAIN to work with! They installed parts on my 2020 Rubicon Jeep Wrangler that SHOULD not have been. They would install HALF of what was truly needed to make the price appear to be cheaper only to have to SPEND MORE later to get it right. For example, the OVERSIZED tires I bought, I needed a new mount, well the tire is so heavy the back door on the jeep is now bent because of the weight because they didnt install new hinges! The backup camera is mostly blocked by tire, they didnt tell me I'd need to buy an extension kit. My car will not even turn properly anymore with the huge tires on (not even sure whats wrong with that now). They never regeared my jeep (never knew that was a thing) after they lifted it so now my transmission is starting to slip. A whole bunch of issues like the dead battery. This cost me $$$$ to find out why. They hooked up all the new electronics on it ALL WRONG! The jeep was perfect before they touched it! GO SOMEWHERE ELSE besides here and do yourself the favor!
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February 2024 by Jonathan Rigney
Seth and will did a great job and got me everything I needed. I’ll be back for any work in need done.
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February 2024 by Nathan Hawks
Amazing customer service, Seth has helped me multiple times with stuff, definitely recommend Seth and this place for offroading needs.
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February 2024 by Michael Carter
The team at 4 Wheel Parts is top notch. They have a significant inventory of items and accessories to outfit your truck or jeep. I was able to find bed covers and steps rails that I haven’t seen elsewhere. The team is knowledgeable and helpful. Separately, my truck was in their shared parking lot one evening and I couldn’t get it to start. I came into the store right before closing and asked if they had any suggestions before I called AAA. Without hesitation, Tim and Will came right out, assessed the situation and they were able to charge up the battery enough for me and my young son to make it home without having to wait on a service call. Outstanding fellas.
Thanks again!
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December 2023 by Cherelle Rozie
I had an amazing experience with Seth and Total Off-road. I brought in my 2019 Jeep Wrangler to get new teraflex control arms. I had been to other shops who never diagnosed the correct issue. Seth took his time and got a 2nd opinion to confirm what I needed done. It’s been driving much smoother thanks to Seth and the Total Off-road team. Thank you guys!
