-
September 2024 by Jocelyn Harvey
The pharmacy and staff are wonderful. Laura and Dawn are superb! Always willing to help with a smile. I think the reason they have such few stars is people generally take time to complain more often than to give accolades. Let’s change that! Thank you Walgreens for being a strong pillar in the community!
-
June 2024 by Kelly Walsh
Horrible. Most unpleasant pharmacy staff I've ever encountered. The place has no management or customer service.
-
October 2023 by NC Spears
You guys need to do better. You guys don't deserve this one star
-
July 2023 by A. Turk
After using this location for a year I left because I got such poor service from the daytime pharmacy tech. My husband convinced me to go back because of the convenience of this location. The same tech, Dawn, refused to acknowledge me when I approached. When she did look up, she mumbled with a frown if she could help me. At this point I’m groveling my request. She starts shaking her head “no” before I’m even finished. I ended up calling the pharmacist to get an answer to my question. I really hate to complain about an employee, but Walgreens has lost my business.
-
June 2023 by James R
They should replace the rug floor
-
June 2023 by Amir Rezvani
I called several times and they put me on hold more than 20 min each time without response. Very poor service.
-
April 2023 by Tiff D.
Came in to pick up a prescription for someone and was treated extremely rude by the pharmacist. Customer service skills are clearly lacking at this location .
-
November 2022 by R Ashman
Best customer service I have experienced in years. Kindest employees ever. Nothing but love for this location. After being disappointed by almost every other pharmacy in our area this location shined and allowed us to get what we needed.
-
October 2022 by Miranda
After really bad experiences over the past weeks from other places, this was just awesome. Shout-out especially to Simon, the operations manager, the nurse and everyone there. Everyone was super nice and professional. You are amazing and this is by far the best Chemist in NC Chapel Hill/Durham. Thank you.
-
October 2022 by Jake Jaimez
Never alerts me when my prescription is there and ready for pick up until after the fact.
-
October 2022 by Nathan Anglin
Came here for flu shots, quick and easy. I wish the parking lot was better (the spaces are crazy narrow!) but that's not really Walgreens's fault.
-
October 2022 by Lirands
After really bad experiences over the past weeks from other places, this was just awesome. Shout-out especially to Simon, the operations manager, the nurse and everyone there. Everyone was super nice and professional. You are amazing and this is by far the best Chemist in NC Chapel Hill/Durham. Thank you.
-
May 2022 by Gaby Parpia
I’ve been coming to this location to get my prescriptions filled at this location for almost two years now, and for the majority of that time, my experience with the pharmacy staff has been unpleasant. It’s not the pharmacist, so much so as it is the staff. There is one tech in particular that is always there and during each encounter she is always very rude. Just very poor customer service skills. Today I just became so fed up that I decided to call Harris Teeter Pharmacy and have my prescriptions transferred there. I should have transferred a long time ago, and could have saved myself many unpleasant and inconvenient experiences
-
May 2022 by Verna L Holoman
This pharmacy is woefully negligent in filling prescriptions. The past summer, a free home delivery through this specific pharmacy took at least 120 days. The latest fiasco is the filling of a new prescription, Thursday, June 10, 2021. At least four hours later (in person), I was told it was out-of-stock; had to be ordered; and would be in the following day. Of course, the call I was to receive never happened. Five days later -- no medication or telephone call. With my call just now --"Oh, the prescription was filled yesterday; someone should have called you. It is ready."The bottom line is, find another Walgreens Pharmacy for your medications. There must be a better one in Chapel Hill-Durham.
-
May 2022 by Duane Cochran
Prescriptions can be nearly impossible to get due to insurance companies. Pharmacist Katie has been nothing but helpful when issues arise. I hope Walgreens appreciates her as much as I do.
