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December 2023 by John Britt
We're really happy we've found a vet that we like.
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December 2023 by Marina Sokolsky
Timely appointment, great staff. Was very touched by multiple followup.
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December 2023 by Crisula Agiovlasitis
Greedy and Incompetent. Do not bring your pets here.
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October 2023 by Jeanelle Paige Haswell
My cat got very sick very fast with congestive heart failure. I brought her in to the VCA at Timberlyne after her initial diagnosis at an emergency vet. The entire staff handled Daisy and I with such expertise and compassion. It was the hardest loss I’ve ever gone through and I could not have asked for a single thing to be done differently. Dr. Pott specifically provided exponential support and medical advise and treated Daisy with gentle, genuine compassion and I won’t ever forget that. Her and the rest of the staff at this location are amazing and I would recommend them to anyone.
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October 2023 by Cassy Slaven
Best vet on the planet! Love these folks. Dr. Pott is amazing. She helped us get through life and stay sane with our new Bernese Mountain Dog puppy. The entire staff is great and we wouldn't trust our fur babies with anyone else!
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September 2023 by Molly Starback
We had an emergency situation with our cat and our regular vet couldn't fit us in. We were able to make an appointment with Dr Pott that afternoon. Carrie, the front desk supervisor who took my panicked call, was incredibly kind and sympathetic. Our vet Dr Pott was supremely capable, cheerful, and reassuring. She took one look at our cat and correctly diagnosed the problem. She was able to perform the surgical procedure under local anesthetic and we had our beloved cat home that afternoon. She correctly predicted that he would be healing up in no time. Thank you for your care, kindness, and skill, Dr Pott, Carrie, and Timberlyne staff!
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June 2023 by Anil sethi
The most caring team of doctors and staff . They are amazing and give the best care to your loved pets .Ritu & Anil
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May 2023 by LaShonia Dobson
Whilevisiting my daughter in Chapel Hill unfamiliar with her dog's behavior he got out and they had him at the clinic. Whenever we called we were treated cold and very distant. I'm visiting from Hawaii and we never treat our people or our animals like that I believe that we were treated like that as black people. Is really sad tonight my grandson will be without his dog because of a hatefulness here in Chapel Hill North Carolina and the name of animal safety Please keep that energy Chapel Hill when we're talking about our young black men.
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May 2023 by Elias Peters
Very friendly staff, Dr. Pott is a great vet, and they keep prices reasonable.
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April 2023 by Alex T
*Exactly* 10 minutes late after getting stuck in traffic due to an accident for nearly an hour coming from Cary. Waited *precisely* 2 minutes for the attendant to finish with previous customer. At *precisely* 4:42 I checked in my dog but was told by the attendant that I couldn't be served because I was *over* 10 minutes late. I do not understand how anyone could imagine that this is acceptable customer service or that your policy is reasonable. I will be finding another vet.
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March 2023 by tar heel
Very disappointed with this place. I had taken my Golden Retriever here before but when I needed to take him for an emergency the VCA team turned me away so they could attend a staff meeting! They did not apologize and their website said they were still open. Therefore, I had to drive an hour away with my sick Golden who has a terrible case of pneumonia.It is truly horrible how they turned my sick puppy away so they could attend a “staff meeting”.I will never go here again and will do my best to tell other Chapel Hill residents to avoid this place for now on.
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March 2023 by Judith Y.
I was charged $380 for a visit of nail cutting only. I shared the same experience with previous reviewers for her dog's grooming experience, so please do not be cheated into various tests and exams that you did not ask!
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February 2023 by Patrick Jourdan
My fiancé took her cat to see Dr. Wendelkin for some ear issues. They had next-day availability and were able to get her into the office ahead of schedule. Dr. Wendelkin was very friendly, and was super knowledgeable about the issues facing our cat. He also called back the following week to check in, and was able to offer more advice over the phone. Super impressed, and we'll definitely come back again!
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January 2023 by jillybeans
It was ok. Scheduler doesnt listen. Tech was good. But prices were “veiled” despite me asking up front how much is this and how much is that. So i got slammed with a $128 fee (they never answered when i asked how much) but openly told me about a $40 shot. So i cancelled my New Years party after the surprise, happy new year, charge.
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December 2022 by Stephanie F
They're very nice people. I love everyone there. So patient, down-to-earth, empathetic, funny! Dr. Isbell recently saved one of our cat's eye (& her ONLY eye). We would have made modifications to having a blind cat but we would have mourned Adeline not being about to see birdies! Dr. Isbell is a cat-whisperer & Dr. Potts is truly hilarious. Carrie, Anna, Essence, Kathy, Gabby, Erica are all so sweet. Can't say enough about this office.
