-
March 2024 by Jaimi McDonough
I have been a customer of this store for 5 years; however, after my last two visits, I have decided to take my business elsewhere due to encounters with the same rude employee (older white man with gray hair). This employee acts as if it’s an imposition to serve customers and consistently presents with a condescending attitude.
-
February 2024 by Dennis Yi
I occasionally drop off my Amazon returns here. Sometimes a small wait but efficient and courteous service.
-
December 2023 by Dennis Wipper
I prefer UPS overall for sending packages and of the three UPS stores near me, the MLK location is the best… always willing to do a little more. And always very nice to deal with.
-
October 2023 by Amy Hardison
I dropped off some Amazon returns at this UPS store and one of the items required me to package and ship myself but I left it at the store accidentally. I only noticed that the refund was processed which means the store staff packaged it for me. Super appreciative! Great store! Thank you!
-
October 2023 by wolfgang wagner
This is an efficient, friendly place to do business. Very convenient parking as well. See you soon!
-
August 2023 by F C
Excellent quoting, excellent packing, excellent price, excellent service, would recommend. Look forward to doing more business in the future.
-
June 2023 by Elise
I've never had any issues with this UPS. The location is high traffic so it can get busy. However the staff always does it best to get to everyone as quickly as possible. I would recommend coming here.
-
June 2023 by M B
I would recommend coming here. The service is good and the staff are helpful with shipping packages.
-
May 2023 by Jonathan Sasser
Great customer service and help! Matt helped me out with a return I had, much appreciation & thanks!
-
April 2023 by proj125 B
This UPS is a vast improvement over the Carrboro location. It's a high traffic area getting in and out, but the employees are helpful and quick. They even have a cart to bring in large items. I'm glad I've made the switch to this location.
-
March 2023 by Jacklyn W
Horrible customer service from the usual staff! Very bitter attitudes and doesn’t care for customers needs! I had to go to another store! Even a poodle is less stuck up than them! I only put two stars because they hire a minority once in a while to show some humanity!
-
January 2023 by Tracy Smith
Kate is always patient and helpful! She puts customers at ease and has a can-do attitude.
-
November 2022 by Rhymes with Somethingy
These people are awesome! I have never reviewed anything or anyone I could recommend as highly as this store. (FWI this is not a review of UPS, per se, but this store in particular). Their service is freaking outstanding. The owners actually seem to really care. That is SO rare these days..
-
July 2022 by jessica Alston
Best Store EverAlways packed everything properly and has great customers service skills..Miss you guys!!!
-
June 2022 by Lloyd Michener
I drop by this UPS store every few weeks, mostly to ship packages, but also have used them to shred paper and for passport pics. They are friendly, efficient, and helpful, and quick to pull folks working in the back to help with any lines.