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March 2024 by Cheryl Fenner Brown
Spacious store with great staff! ?
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March 2024 by Tammarra Drallmeier
Today I went here as I had made a appointment with the ulta durham location but they were not able to accommodate my schedule no biggy they handled everything with getting me scheduled with Ms Sarah at the chapel hill location when I first walked through the door i was greeted right away when I came back to the salon area Sarah greeted me right away and was the sweetest soul from start to finish I felt so comfortable in her chair and as someone with damaged bleach blonde hair it's so hard to find someone to make you feel comfortable and let's you leave confident I can't wait to go back and see Sarah from cut to bleach to toner I'm very happy
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February 2024 by charlotte dab
I was waiting in line where the line has always been. The cashier then decide to check out two people who skipped the line and didn’t even acknowledge me. That’s okay, because I left the product got a cheaper one on Amazon, and placed my order at the other ulta store. Trash customer service.
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February 2024 by Lina Chang
I went to Ulta to find my foundation match and Nina was absolutely wonderful. She was super helpful in finding both the high and low-end products and did not discriminate or try to up the price for me at all. She was very knowledgable, friendly, easy to talk to and answered all my beginner questions about makeup. She was definitely my beauty advisor.
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December 2023 by Diana Jibre
I had a bad experience with the cashier, she was not friendly, I felt that they treated me with some displeasure, when I paid she left me the product as if she were belittling me, she did not offer me a bag, it was sad . Something like this has never happened to me, I don't know if it has to do with my racial profile.
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November 2023 by OsoGood
Ariana was super helpful in finding gifts for my spouse! Lovely selection as well.
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November 2023 by Eshriva Ishal
Great location to shop!
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November 2023 by Aurora Pajeau
Fun! They are a huge store, not tiny, as some might think. Makeup artist Emily did a fine drop-in task.Ulta had everything I was looking for at the time
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November 2023 by Brandi g
This review is for the brow bar this is what you get when you ask for a soft red brown color. They were orange ? first try then this.... not to mention no gloves and a open wound on finger while doing my waxing and color. Lady was nice but not good. Had so much left over product on my face when my brows were shown to me. I was so excited to after so long not being able to go to this store to return for brows won't be getting brows done here again. We'll it won't let me upload a photo I'm blond and red hair I ended up with almost black eyebrows. Not to mention I start a new job and this is how I will be entering great....
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September 2023 by Cassie E.
Antoinette is an amazing employee! She took her time color matching me and didn’t rush through it. Very sweet and we had a good conversation! Super knowledgeable about all of the store’s products!
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September 2023 by Jami Fagala
I went in today to get some new foundation. Emily helped me find a good foundation that matched my color and what I wanted out of a foundation. She was such a huge help. She also did my eyebrows which I needed done terribly as I am not good about keeping them up. She did a great job. I was very happy with my trip to Ulta today.
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August 2023 by Heather Miller
Placed my order online and pick up was fast and simple and the cashier was super friendly. Once I went in the store to pick up I couldn’t resist walking around and getting more things. The store is bright, clean and welcoming and the staff. I found products that I didn’t realize they sold. The store was well stocked and organized. Shopaholics beware ?? this store is great!
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August 2023 by Maria Doyle
I purchased a Cologne for my son and when I went to pickup, there was a mixup with the order. Ari helped sort the mixup. She was patient, personable and tenacious, she does not give up easily. Thank you for your help Ari!
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August 2023 by Kyle Agano
Super nice staff went in there not knowing what type of product to get and got help immediately and everyone was just incredibly nice :)
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June 2023 by Immaculate Wanjiku
Customer service applaud for Brittany!! She was so kind and helpful when helping me navigate through the store and suggestions on skin care.