“Rob the owner/manager of the Cole Park Store, was extremely helpful in helping choose the mattress we wanted. No attempt to upsell, only discussions re what we wanted and what would work best for our needs. The delivery was on time, The two delivery personnel were pleasant, careful, quick.We could not have asked for a better experience.”
“Deric Bass, Sales Consultant, was very knowledgeable with the product that I was looking for. All I had to do was show him a picture and he knew whether or not it was in stock on the showroom floor. I was able to make the purchase which will be delivered by the end of this week. Thank for you Deric for your professional and prompt service.”
10AM - 9PM
3415 Westgate Dr #105, Durham“This location is under new management. I look forward to providing excellent service. Just ask for your bed match, and we will find your perfect mattress at the best price. Looking forward to meeting you.”
“Very pleasant, no pressure experience. It's important when buying a new mattress to be able to try them out and find the one that feels great and works perfectly. Jay is extremely knowledgeable and thorough in explaining the investment and financing options and helping you make the right decision.”
10AM - 8PM
5324 New Hope Commons Dr Ste 1, Durham“Knowledgeable staff, really helped us choose our mattress. Sincerely appreciated the lack of pressure to purchase.This was the third mattress shop we visited today; we’ll start here first next time. We bought a mattress!”
“Cusita made my mattress buying experience a joy! She listened to my needs and helped me find exactly what I was looking for within my budget and made sure I had everything I needed. This was the best mattress buying experience I’ve ever had.
If you need a mattress and want a knowledgeable, skilled, and incredibly kind guide - do yourself a favor and ask for Cusita! She is an absolute gem of a human!!”
“Our salesman was excellent! Very knowledgeable about which mattress would best suit our needs. He was very patient & let us take our time deciding about which mattress would be the right fit for us.”
“Purchased a SavvyRest 2 years ago. No springs means no weak spots. The latex foam is even and comfortable. The fact that the bed will last 30+ years was a huge selling point for us. You can always change the firmness by replacing individual foam sections. Billy and Toni are caring people who help the community, too. Supporting a local mom & pop business is a bonus:)”
“I have purchased multiple items from Ebony! She is friendly, responsive, and helpful. Larry stepped in on her day off and delivered the same excellent service! We will definitely be back!”
11AM - 7PM
3438 Hillsborough Rd Suite E, Durham“This was the fastest service I’ve had in awhile. Super informative and very helpful. We didn’t spend more than 15 mins and the process was complete. Affordable!”
“Wonderful experience. I believe the name of the delightful woman who assisted me is Audretta. Anyway, this was my second mattress purchase from MW. I love the sleep support analysis process that narrows down the list of best options for your body. For the second time my best fit was for a very affordable mattress. (No shade multi-thousand dollar options. You’re great too)I was able to select, purchase, and schedule delivery all in under an hour.I did try the Purple pillow. Oh my gosh. It’s amazing. A must have!!”
“The gentleman that helped us was very friendly and very helpful. We were very pleased with him & the information that he provided us. Now we hope to sleep better ????!”
10AM - 7PM
8030 Renaissance Pkwy Suite 860, Durham“Very happy with our shopping experience in store. Much better than trying to make a decision online. Charles answered all our questions and educated us so we were informed and confident in our choice of mattress. We didn't feel pressured and enjoyed our research and purchase experience.”
“I have been a Casper sleeper for almost a year now and I’m horrified I didn’t switch sooner! The team at this store have went above and beyond for me especially Cory. With so many options between mattress’s, pillows and even finishing touches like sheets and pillow cases! Cory even helped me discover that the pillow shams fit the cooling pillows better than the regular pillow cases (pro tip if you hate loose fitting finishes).
Highly recommend the Snow Max and the Hybrid Snow Pillows.”
10AM - 8PM
4144 Durham-Chapel Hill Blvd a, Durham“Brian helped us out and was great!! He was extremely professional and efficient. We wasted no time and he was very knowledgeable and understanding of our situation. Best experience buying furniture that we’ve had yet.”
“Marlin was great. Extremely professional and for once we were not followed around and harassed by a salesperson! He helped us find an amazing bed and gave us space to talk between ourselves and if you have ever shopped in a furniture store you know how aggressive some salespersons can be. Offered us multiple options and took no for an answer when we decided against his/ashley furnitures headboard options. Which is why we felt confident in spending well over 8 grand with him! I would definitely recommend this establishment and personally will only deal with him in the future! Thank You sir!”
10AM - 6PM
5501 Durham-Chapel Hill Blvd, Durham“Great place for finding the very thing you didn't know you could not live without. Go there before you go to other Thrift stores, because their prices are really good.”
“We ventured in here instead of going to Mattress Firm because it seemed more personable. Kaleb did a great job of allowing us to choose the best mattress for our bodies. He did try to sell us the cheaper end as well as the higher end and allowed us to decide that the one twice our original budget was in fact the best one for us. He had good salesman technique without being too pushy.”