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“We received excellent customer service by a young lady and young gentleman that were working today(sorry I didnt get their names.) We were having an issue with a locked phone screen. They were knowledgeable and helped us to troubleshoot and find away to be able to access the phone. Thank you for your patience, kindness and excellent customer service.”
“Demauria and andrelle was wonderful great customer service and very pleasant happy to be a customer they deserve a raise they are super stars ⭐️ ⭐️⭐️⭐️⭐️”
“Krystal was very patient while I went through the process of upgrading my Google phone. I don't have a lot of tech skill but she was friendly and helpful and made sure I was all set before walking out the door. Wish every customer service interaction was this pleasant.”
“It is my moral imperative to pause and render my utmost sincere gratitude and appreciation to Andres and Anthony for exceeding the extra mile. Both staff members were extremely knowledgeable, professional, cordial and efficient while resolving a complex return issue. Anthony and Andres willingly accommodated my sister and I contrary to the Chapel Hill/Fordham location which were less accommodating. A++++”
“Here again for round two. Thomas was such a great help. Currently doing everything in his power to help my friend out with her phone. Love it here.
Great experience at this location! Dan was so helpful and patient as my family of four all opened new plans with new iPhones. Thank you again.”
“I only went in to ask a few questions about switching my phone plan back to them and some other things. Brandon F was very patient and helpful when answering all of my questions (I had a lot)! I preferred going in store and asking rather than calling cs. I didn’t have an appointment, but I came in at the right time. There was a long line behind me. I waited maybe 30 mins, and was out within the hour. For this location, I would suggest scheduling an appt ahead of time instead of doing a walk in if you don’t want to wait in line!”
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“Had an unexpected internet outage in my area for two days. The Representatives at the Eastgate Fordham store and the Telephone Reps got to the root of the problem...which was an AT&T Tower problem.”