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8:30AM - 5:30PM
173 N Chatham Pkwy, Chapel Hill
Banks
“I have been banking with BB&T/Truist since opening my first savings account as a child. Went here for a free banking service and they were not accommodating. Have visited several branches accross the state and always received good service. This branch, sub par.”
“Mitchell and his team are the best! Their customer service is more than just a friendly welcome when you walk in the door. Neha, Joe, and the whole team, are so knowledgeable, I feel like I have a partner in my banking experience.”
“Wonderful staff at this branch. Very helpful and patient. They all have experience working with multi-generational families and will take good care of your older mom and dad.”
“Thank you is an understatement! SECU in Chapel Hill on Elliott Dr deserves phenomenal customer service award for the year!! Flor and Rose went above and beyond to help my husband and me with a loan. What made the difference in this loan and the many other loans we have received is simply put the customer service. They care! They genuinely care! About their customers!! Thank-you SECU! You have our business! Forever!-Jack and Sandi -”
“Wish I could give them even more stars for the outstanding way they fixed a huge problem we just had. Synchrony bank withdrew much, much, much, more than the monthly minimum balance we authorized them to do which nearly drained our account. Of course, this caused huge problems for us. Synchrony Bank not anxious to help at all but First Citizens stepped up to the plate and, the day after I opened a dispute; put back every single penny into our account! Thank goodness I'm a loyal customer of First Citizens. I use them for all my banking and investments and am a very happy customer.”
“I like this quiet bank.Everyone is friendly and patient.Even though I don't speak English well, everyone helped me and resolved everything well.Even when opening an account, issuing a credit card, or making a check, they are always friendly and smiling.Even when we took the children, everyone tolerated their noise.Thank you to this bank.”
“Hello, good morning, I just arrived in the city, and I wanted to ask if you speak Spanish there to open an account and create relationships with you. thank you!!!”
“Mr. Eric & Mr. Thomas were wonderful people at helping my brother & I out with our paperwork we needed to get done yesterday. This is why I gave Wells Fargo Bank 5 stars. I hope that Mr. Thomas & Mr. Eric get paid their money's worth & the some for a JOB WELL DONE!”
“Bank of America, more specifically this branch in Chapel Hill, has proven to be an integral part of my new business. From the moment I first walked into the office, I have been catered to as if they were my own personal bankers. John Sweeney has seen to all my needs and I considered him an unpaid member of my staff (and I don't have to provide him with health insurance!). I truly appreciate him. I highly recommend utilizing all the wonderful services and options this bank has to offer.”
8:30AM - 5PM
1108 Environ Way, Chapel Hill
Banks
“Superb in all aspects. For starters you’ve got the Schwab platform, a platform that’s the best out there. Way beyond just trading, you can do performance analysis, analyze your holdings, and so much more.But it’s the people that really make the difference. After 5 years at this Schwab branch they have always — I mean always — been terrific. That doesn’t just mean being professionally polite but also highly knowledgeable and quick to respond.For example, I recently had several questions on a problematic investment situation (dealing with exchange funds) that didn’t even involve Schwab. My Schwab Financial Consultant (Chris Elmore) could have easily — and legitimately— brushed off my questions as a waste of his time. But he didn’t. He quickly got back to me with exact answers to my questions. Those answers have made a material difference to the situation I was facing.I felt compelled to write this after seeing some reviews on this Schwab branch that weren’t 5 stars.”
“Came to this branch to open up a bank account. Mr Watkins is extremely helpful, patient, and courteous!! The entire process is smooth and reassuring. Thank you ?”
Open 24 hours
100 N Elliott Rd, Chapel Hill
Banks
“This is a very nice branch. Great location. Fast and friendly service. I'm currently having my construction loan done here and the whole process has been absolutely flawless. Great people to work with. They can help you with any banking needs you have.”
9AM - 6PM
100 N Elliott Rd, Chapel Hill
Banks
“Great place to do all your banking. The helpful staff is always willing to assist and answer all your questions. This branch is in a convenient location with a drive-thru and atm to help serve customers faster.”
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“It is by far the most positive banking experience I have ever had. I had to wait for little while to be helped but when I Flo call me to her station she welcomed me with a good morning and a warm smile. She apologized for me waiting and was quick to handled my transactions. She noticed I was not feeling well and asked if I was ok. I told her that I had a headache. She offered me some of her Motrin pills and even gave me one of her bottles of water. I was overwhelmed by the friendliness and by how genuine she was.”