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July 2024 by R Singh
Staff is so rude and unfriendly. Bad name for FedEx.
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July 2024 by Kevin Wang
The worst customer experience ever. The man with glasses was being extremely rude and disrespect to me. The wording and attitude he had was uncivilized. He complaints Every single question I asked, not listening my inquiry about my own shipment. There are many other people comment on the CX issue, I am wondering how do they still keep their job? Where is the manager?
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May 2024 by Vivian Arenas
So un helpful and rude! Walked in, not ONE customer in store, 2 people behind desk, I stood waiting and finally I just asked: Do you sell stamps? To which they said No, and when I asked where I might be able to purchase one stamp, guy said, no idea I don't live here! That was my cue to leave!
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May 2024 by Cassidie Carmen Bates
This FedEx staff saved the day! I had a large couch being delivered that was re-routed to their store and they not only held on to it for multiple days, they also helped me load 11 boxes, each weighing 30-80 pounds into my vehicle! So appreciate their helpfulness and flexibility!
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March 2024 by Ashley Rice
I had such a pleasant experience with Toka! Excellent customer service!!
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February 2024 by Longiy Tsin
I came to the store to send a package, but the staff who served me was so rude that I think it was the worst customer service I’ve experienced recently. Woman was rude and not helpful. She didn’t assist me and was passive aggressive. Please, all of us have bad days, but don’t make others to feel bad like you.
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December 2023 by Jana Roberts
I’ve been getting items printed out/enlarged here every month for 7 years and I haven’t had as many issues as I have in the recent months. I email my order in and one employee, Trinity, has messed it up 3 times. I even started adding in the email to please make sure to print out the right items and repeat which ones to print out and how many times. One time I had to wait over 30 mins for her to fix my order. I usually just let it go BUT today she had an attitude like she wasn’t the one who messed my order up AGAIN. She asked her supervisor if she could leave work, he told her to breathe and calm down. I asked for the corporate number to call to file a complaint. Michael claims he tried to help solve the issue but he didn’t even speak to me until I asked for the corporate number. If they talked to me instead of getting defensive I could have suggested to maybe I change the file names to help with this issue. I didn’t want to go back in, but the lady on the phone said I needed a name to file a complaint. I went to Michael and asked for the employees name and I said Michael is the supervisor and Michael got defensive thinking I was filing a complaint on him as well but I wasn’t. Bad attitudes and poor service.
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December 2023 by Gerardo Valero
My second time just dropping packages, always the same... the worst customer service ever...
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October 2023 by Danielle Allen
I called the store to inquire about printing a poster at 5pm, to see if they could have it printed by 6. Trinitee instructed me to send an email with the file, size, and contact info. As we were communicating back and forth via email, I mentioned that I was researching a few options for getting the poster printed in case there was a more affordable option (such as having the poster printed at the conference hotel in Louisiana), but that I would like a quote to compare options. She responded and said it was probably better to go with the location at the conference hotel. I responded and said I’d like to compare quotes. She sent a price that was higher, but I was fine paying it because it would guarantee I had the poster in time. I responded and asked to have the poster printed around 5:30, and she never responded. I called the store after not hearing back for 15 minutes and she said it wouldn’t be ready until tomorrow morning at 8. If there’s a cutoff time for orders, it would be nice to know that. It really felt like she was ready to get off and just didn’t want to print the poster. Girl whatever lol.
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October 2023 by Steve McCallum
Girl with dreads has to be the rudest employee I’ve dealt with in years. Avoid her
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September 2023 by Diego Alejandro Suarez Garcia
Very rude staff.
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August 2023 by Jarod Noble K Sneed
Fantastic service. Thank you for your help today.
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August 2023 by pradeep kumar
I went 5 mins before closing and asked for a print out that I could take at self service. I said I will be quick and will be done in 5 mins. The person at the front desk did not allowed me and said what id you don’t complete in 5 mins and the doors will close exactly in 5 mins. He also said he cannot take printouts as he need that 5 mins to lock all the doors. Very poor service.
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July 2023 by Anne
Clean quick and courteous. I have a good feeling eveytime I'm there. The vibes almost forces you to have a good day. The only down side is the parking!
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June 2023 by M B
I would recommend coming here. I was a bit surprised by the inside is nicer than it looks from the outside. Packages are easy to drop off and staff is on point. I would just say that there is not a lot of parking out front, and will have to find a spot nearby.
