Chase Bank
BanksHours:
133 W Franklin St Ste 160, Chapel Hill NC 27516 Hours
About Chase Bank
Chase Bank is noted for its excellent customer service, with clients driving from far away specifically for it. Some associates go above and beyond, graciously offering help even near closing time. Customers recommend asking for specific bankers by name. The bank serves long-term clients of over ten years and welcomes new customers, including Spanish speakers looking to open accounts and build relationships. However, experiences can vary, with some associates unable to assist, requiring rescheduling.
Most Recent Reviews
May 2026
I went over to make a payment and they were were super helpful and patient. They have also helped me set up my account and an autopay. One of the best experiences I’ve had at a bank.
July 2025
Tripp helped me out setting up a credit card and was extremely knowledgeable and helpful!
August 2024
Seth was very helpful opening my new account and troubleshooting a bank transfer through Zelle.
More Comments(58)
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