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October 2023 by Joshua W.
Management is unqualified and incompetent. The Steamroom , Sauna , and Swimming pool are often broken and closed for weeks or even months . There is no oversight or accountability by Triangle of the Y regarding this facility in Chapel Hill. Do not waste your time or money !!!
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August 2023 by ZW Warner
This is a great local gym with a great pool, indoor track, basketball courts, and squash courts. The facility is slightly run down. The equipment is decent. The hours on the weekend are not as late as I would like. The staff is super friendly and you see a wide range of people from different backgrounds and demographics.
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June 2023 by Josh Whitten
The Steam Room is broken again !! It's been 4 weeks !! Repairs and upkeep on this Facility is terrible !! Someone is not doing there job or they are not trained very well !!
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August 2022 by Lynn R.
I really like the YMCA overall but this location is lacking quite a few things. It's much older than some of the neighboring YMCA locations and the indoor pool is OK but I wish it was bigger. I felt the layout wasn't very user-friendly when I went to this location but it was doable. When I went for a class on the equipment I didn't feel the person giving that the lesson was 100% engaged and I wish they would've been. I was coming off of an injury on my wrist so I didn't feel like I could do as much as was requested that I do but I just made it work and did what I needed to do. Overall the YMCA is a wonderful place but this location needs updating and the space needs tweaking.
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August 2022 by Mary Helen Maron
Good gym, great people working there with good attitude. Especially, when it was the first day I went to the gym, I was attended by a very attentive lady at the front desk, her name is Mary.
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March 2022 by Douglas Daniels
I've been a member since 1987 and I think that it's time go to a different gym.The hours have been cut severely because of COVID. The lack of parking when there are kids programs is a problem. Because of the limited hours, the weight room is always packed and the pool hours for people who work is laughable (no lanes past 3:30 on weekdays).On the positive side, the children's camps and programs are great. If you are retired and can get over to the Y during the day, you shouldn't have any problems.
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February 2022 by Les Toolish
A mediocre membership for a premium price. I would have preferred to have rated them 2.5 stars, but that option is not available. I wish for the day when I can speak of my community Y with words of high praise, but to recommend them without warning readers about several significant problems would be misleading. My life circumstances often dictate that I work out later in the evening. This Y is not well-harmonized to this need. Evening staff here have always had the annoying tendency to want to close early (up to 15 minutes early) and to be unpleasant about it if that doesn't square well with your needs. Weekend closing times are far too early. Holiday hours are inadequate and involve very early closing times that are not advertised on the on-line activity schedule, or even available on their telephone message that lists hours (i.e., expect to gear up and drive over only to find the place closed--after you called and checked the website).Aerobic machines are always quite inadequate for crowds earlier in the evening and are often in poor repair. Weight machines are often broken for long periods of time. The machines they have cover only large muscle groups and are insufficient for a complete muscular workout. Courtesy is poor in the workout room. Time and set limits are very frequently broken, resulting in frayed nerves and unnecessarily lengthy workouts. It is not uncommon to wait for 10-15 minutes for a weight machine, or for someone who has been violating the one-set rule to become testy and territorial if you ask to work in with them. Attendants are disinterested in encouraging rule-abiding machine usage and won't intervene when someone wishes to dominate a machine.I think prospective members need to know that aggressive encounters in the parking lot are not uncommon, especially following basketball games. Some of the encounters I have witnessed would make many people uncomfortable and feel unsafe. Staff often seem disinterested when incidents are reported.In my experience, concerns memorialized in telephone e-mail messages are never returned. I wish my perspective of staff here was as sanguine as one of the earlier reviewers. There are certainly nice people working there. There are also plenty of folks working there who are not yet well-suited to positions involving customer relations. In my experience, the ratio is about 60/40.In the final analysis, if you are looking for a place with a pool, a basketball court and a racquetball court under one roof, this might be the place you have to go. If you are looking for a good place for weights and aerobics, go to O2 Fitness.
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December 2021 by AJ H
They have the after school for too long on both of the courts during the weekdays, and it’s always reserved for something.
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October 2021 by Jeremy Best
This place is not black people friendly.They give us a hard time everyweek we are there.
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September 2021 by Recardo Johnson
Great ? place
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March 2021 by Roy Surmont
Great facility and friendly staff!
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February 2021 by justin kenyon
I love this place. The staff is the best! Aubrey is THE MAN!!!! I’ll never have another main Gym as long as I’m in the area. Love this place!Kenya and Anne, at the front, are ALWAYS so sweet and welcoming. They’re my friends now haha. Overall it’s a great environment that I strongly recommend to anyone looking to maintain or improve their physical health journey.
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September 2020 by Cindy Rose
The app let me sign up to swim today, but the Y was closed. No signs about today’s closure, Disappointing.
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September 2020 by Ricky Christian
Like the outside set up for strength training
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January 2020 by Shari H.
The close the entire pool every evening until 7:30 so that their swim team or youth swim or whatever they call it can use the entire pool. At most places, the swim team is done for the year but not this one. They still have the entire pool every Mon-Fri from early evening until 7:30. This is not something they mention at all when you are looking to join even though you specifically state you're only interested in swimming.
