“I bought a bike for my 10 year old and he bent the rear tire in less than a week of owning it. Took it back to Bicycle Chain and they fixed it fast and for free. Thank you!”
11AM - 6PM
100 Boyd St, Carrboro“Wanted to share a personal note of thx to the folks at back alley bikes who did the finishing touches on my Turner nitrous. Thank you so much for the help. The sram gx t is perfect.”
10AM - 7PM
756 9th St, Durham“I went in today for help with a busted stroller tire (after trying to fix it myself without success). Celia was incredibly patient and helpful, troubleshooted the issue, sat with me to show me step by step how to replace the tube and reassemble everything, and also let me know other resources that may be helpful to me in the future. Will definitely go back with any tire or bike needs!”
10AM - 6PM
5400 Durham-Chapel Hill Blvd, Durham“I've been a customer for years and have always been happy. Last week they stepped up another notch in my ratings though! I took my Commencal V4 downhill bike in for terrible shifting issues. Forrest helped me and took a look while I waited, all to see if he could get me going again without leaving it. Unfortunately, I wasn't a quick fix, which I suspected anyway. After a day of waiting, great communication from Forrest and a very reasonable repair bill, the bike is amazing! New cable, complete set up she shifts like butter!! I couldn't be happier! Great honest and friendly service as always!”
“Terrific service. They always take care of me and the technicians treat my bike like it was their own. On my recent tune-up service they noticed I had added a purple accent color to my tube caps and stem cap. While replacing my derailleur cable they capped the end of the cable with a purple cap. It was a very minor thing but it highlights the shop’s attention to detail which is greatly appreciated.”