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December 2022 by Melissa Hartley
A wonderful experience with Artisan after shopping around, they had a reasonable price, honest staff, quickest delivery date, and stunning craftsmanship and easy installation! Would definitely use them again. They were the ONLY company willing to cut my complicated wave sink and keep island top in one peice. (And while other companies charge for sink cut out scrap, Artison makes a beautiful cutting board out of it and gives it to you, free of additional charge. Mike, Linda, and the installers were great to work with!
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June 2021 by Joanne Cavenaugh
So love my new granite countertops , my granite fix like a glove when put in place. I was very happy that it wasn’t pieced together and was able to have a little bar added. Jose done a professional job and was very clean during installation. Thank you
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May 2021 by Libba S.
GO SOMEWHERE ELSE TO BUY YOUR TILE! My husband and I went into the store on April 5, 2021 to select the tile for our bathroom. We were rudely met by Linda, the Sales Manager, who said, "Oh, it's only a bathroom?" She informed us that we didn't have an appointment, she couldn't help us and that we needed one in order to be helped. There was no one in the store but us. We asked her for an appointment. She asked us where we lived ( like that really mattered), how we heard about them (we gave her the names of several previous customers who recommended them) and she questioned our contractor ("Oh, so he's a contractor?"). She was so rude that at one point I started to ask her if she wanted us to leave. She took our contact infomation and told us that Ashley would be in touch. Today is May 27, 8 weeks later, and we have not heard the first word from them. When we got into the car, I told my husband that I would not be surprised if she had not thrown our contact information away as we left. I hope the owner reads this review. Not only have we taken our business elsewhere and are VERY pleased with the service we have received, but our "it's only a bathroom" project has escalated into 3 bathrooms and a kitchen reno. The owner needs to do something about his rude customer service if he wants to stay in business.
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October 2020 by nick sheets
First class. That’s the first thing that comes to mind to review Artisan Granite. From start to finish this company was honest, reasonable in price and perfect in their follow though on what they promised. Highly recommend this company!
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July 2020 by Denise Sprague
We met with Ashley and both my husband and I were shocked with her lack of professionalism and her sharing ALOT about her family. 5 days later we still don’t have an estimate. Going somewhere else.
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May 2020 by Alice Galbraith
Linda helped us and was great from start to finish. I had a kitchen, wet bar, cabinets & 3 bathrooms done and had no problems at all! Everything looks amazing!!
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May 2020 by Kate T
Recently had granite countertops put in 3 bathrooms and I am very happy with the product and service. Staff helped me choose best granite for each room and installers were very professional. This is the second time we have used Artisan Granite and have been very happy with both installations!
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May 2020 by Amy Norris
We had the worst customer experience ever. We had an appointment for 10 am and had to wait. Not one person had a smile on their face. Acted as if this had been the worst day in history! We ended up leaving. We would pay more before we would us them!
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November 2018 by Ann E.
BAD BUSINESS ETHICS AND PRICE GOUGING!! My first visit to Artisan Granite & Marble, I asked to see remnants for 2 bathroom countertops. Walking around the yard with the owner Linda, we found two remnants of a Cambria Quartz material that I loved. I spent an afternoon selecting tile and flooring based on the Cambria Quartz top material. Linda calculated the material needed based on Architectural construction drawings. I was quoted $48 per square foot, remnant pricing, and told the material was available and reserved for me. The following week, Linda informs me the remnant I selected (and saw with my own eyes in the remnant "stacks" on their yard) was no longer a remnant and required me purchasing the entire slab for my two small bathroom countertops. When I pointed out she'd shown me the remnant, which was clearly not an entire slab, she curtly said "it's a full slab and you have to buy the full slab at full price." Bottom line, the new price quoted increased 131%!! In speaking with others, I learned they had similar experiences dealing with this company. I chose to do business elsewhere and found a material I liked even more. In the end it worked out for me and I have beautiful new countertops. Buyer beware!!
