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“Sarah Beacham has been very helpful to all the business owners I’ve sent to open new bank accounts. She is professional, listens to the needs of clients, and proves excellent customer service. Go see Sarah if you are unhappy with your bank fees.”
“After I got out of the Military it took me awhile to find a banking "home" but Self-Help was it! The Staff is Awesome , Courteous, Professional, Friendly and Always there to lend a hand in time of need! I would most Definitely recommend Self-Help to Friends and Business Associates alike!”
“We have been using this credit union now since 2012 Why since the build of our home new build . No one else wanted to help us when we wanted to back us for our new build back then . We had nothing but cash yes cash in our 401k as to use as collateral for our new build . They used it. We build our new home with no problems and when the 401k came around to draw on we paid our loan off no problems It was a breeze! No mortgage payments Everything went so smoothly They were the easiest place to work with I have ever seen. When 2016 came around for our trip to Italy they offered a black visa that you can use over seas with no extra charges or overseas charges for. I was like holy cow let's do that. We have two cards in our life discover and this one! This people are so nice to work with. Need a notary on hand - just call ahead and make an appointment- no problem! They got it covered! Love this place. And easy online access Easy online check deposit Easy app for the iPad & iPhone Easy paperless statements Easy transfer's This credit union is so much better than a regular bank! And they have a few nice branches now ! Porter necks 17th street branch is nice with the huge coin counter! Leland branch! Nice people Easy service(s) So leave the regular banks and go to Corning credit union! Because you invest in you !”
“We have worked with NSB on several of our mortgages. Daniel Pedroni and Dell Allen are both solid, professional loan officers.Daniel supported our last closing and was there every step of the way. We ended up needing an unforeseen rush on the appraisal. Daniel took ownership and made it happen on time.Shout out to Daniel’s assistant Kerry Spivey for all the work she puts in to stay on top of the loan and closing process. 10/10 for professionalism, thoroughness, and she’s super kind.Highly recommend using NSB for mortgage lending needs.”
“My wife and I were with a large well known bank before we found Sharonview. We started with a HELOC and we’re so pleased how easy the process was. Then a car loan… now they are helping us finance our new home that is being built now. This has been a crazy time to be building a house with construction delays and mortgage rates going crazy, but they have been great to work with. Highly recommend Latoya Barret for mortgage loans. Very glad we made the change!”
“Ashley helped me through the process of securing my home’s mortgage through several hurdles including rates increasing 3 times while my home was being built. When it looked like we couldn’t make it happen he did. Just a great experience from beginning to end. I have and will continue to recommend him.”
“Steven and I would love to give a shout out to Melissa Zayehmoureh for working with us. We were delinquent almost a month on one of our vehicles and she has the best customer service and help guide us. I hope somebody reads this and gives her good vibes and love because she's amazing. Coeey&Steve.”
“I have been banking at this location for years and have always had the best experiences. Melissa and Dale. have always gone out of their way to insure I received accurate and complete info and transactions. They always provide good customer service and I highly recommend anyone to bank there. As long as they are at this location I would never consider going anywhere else. Charles V. Campbell Wilmington, N.C.”
“The United Bank on Military Cutoff is super friendly with great customer service. Ask for Judson--he will take the time to really listen to your needs and give you recommendations of products and services that best fit your needs. He will go the extra mile to help you, and give you honest feedback to not waste your time. Very personable, bilingual, and makes women and people of all backgrounds feel comfortable getting services they need. Great experience!”
“It's unfortunate that there was only one other review which is negative. I've been with First Bank for about 18 years. They are always courteous and professional. Heather at the Porter's Neck branch is awesome and Dottie at the Landfall branch is awesome. The 4 out of 5 stars is due to the limitations of a brick and mortar. I have the mobile app but hoenstly these can't do everything. Interest earnings are terrible for local banks. I've been tempted to only do online banking with Capital one or Discover but still want certain services in person that an online bank can't do. I guess occassionally someone could have a bad experience like the other review I read, due to a teller not following nstructions. Crystal N. might have had better luck not waiting until moving day to do all her last minute banking, as planning ahead can help mitigate human error which unfortunately we do still deal with when banking in person at closing hour at our local bank. Overall, if you need a local bank then First bank is a good choice.”
“I just opened up an account with you guys today , Emily Powell took care of me , & she was awesome! She answered every question I had , & was very knowledgeable & thorough! Very outgoing & made me feel super comfortable!! Such a breath of fresh air! ?”
Open 24 hours
1012 Leana Drive, Leland
Banks
“It's a bank. Friendly people inside the bank to do business with. They have 3 outdoor tellers and one ATM machine that is a drive up to. You can go inside and use your debit card to deposit or withdrawal money”
“Lauren is extremely friendly and knowledgable. She also listened to my non bank related conversations!! Thanks for being kind and personable!! And also a convenient and great bank!!”
“Friendly tellers, clean environment, but there wasn't someone to help an elderly woman with a cane get out the door. You would think when you give your money to a bank, they could be kind enough to help you get out the door if you're handicapped. But no, lots of religious stuff decorating the halls but no jolly good spirit shining through.The incident occurred on the first day of Hanukkah, you can look at your cameras for that day to see exactly what I'm talking about. I'm not giving you my name and my phone number so you can tell me I'm no longer allowed at your bank. I made a five-digit deposit and it's really annoying that you want my name and phone number because of a comment about how poorly you treat your customers. Here's a thought, if you have some man standing around doing nothing tell him he should go to the door when a woman with a cane is trying to get out, and act like a customer service rep. Oh in my name is listed on this profile”
“Marine Federal Credit Union Branch Manager Jessica Thorpe,Thank you first, for your help with the matter of paying off my loan to Fort Liberty Federal Credit Union. You handled the work very professionally and were kind during the entire process.You were helpful to your employees when they had questions on how to help me pay off a significant car loan with a "sister" credit union so I would not have to travel to Fayetteville 2 hours away to pay off a car loan. I could tell also by your interaction with your team that you manage your team well. They responded well to your advice.I also appreciate your assistance working with me when recontacting Fort Liberty Federal Credit Union to ensure that the transaction went through well to ease my fears. It was even greater help to me when we realized that everything was not ok with the transfer, and you helped me get it resolved.I do appreciate everything that you did to help me complete my loan payoff.Thank you,Stephen Moore”
“I was helped by a Miss Monica and I just wanted to say how professional, kind, and cooperative she was. She went above and beyond to help me in every single way she could. She carefully and professionally explained every step in my banking process with the utmost knowledge. She exhibited qualities that I wish every person in customer service would! I could not imagine a better person to rely on in the banking service. I absolutely can not express enough just how much miss Monica helped me and made my experience 1000% better. Please give this woman some praise and a promotion.”
“The new store manager Stephen has really turned this location around. He's done a great job. Also have been banking with FSNB for several years now and has been a good bank to me. Would definitely recommend.”
“I can not thank Tanya Mack enough. Today was the last day to fund my 401K and needed to do a wire transfer before 4:00. I got there around 3 and Tanya got it done in no time flat. So happy she was there to help me get this done!”
“Managed to get in right after lunch break and the staff were very friendly and helpful. Living internationally seems to be a challenge for some BOfA staff but these girls were extremely helpful and professional. She Took on my challenge with creativity that not all BofAs were capable of doing”
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“Just found out that Wesley Reynolds, our banker guy has been transferred to this branch. Ironically I discovered this as I prepared to write a review regarding the stellar service that we always received in our dealings with Mr. Reynolds. We're kinda newbies with building our credit history, and Wes has always been patient, kind, and evidenced really good follow-up. Wes Reynolds, this review is overdue, but hopefully it will reach your ears.”