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“I had a bolt in my tire and they repaired it for free which I though was nice and a cool way to gain new customers. i decided to get my tires rotated and balanced here and while rotating my rear wheel stud snapped off apparently. I called the place they recommended to repair it and they said Discount Tire should pay for it. It is around 250 bucks. When I requested that they said it was on me because the stud was "worn" and the metal "softened". I pushed, but they just pushed back so I just left. the stub was not rusted and I spark tested the broken piece when I got home and it was definitely hard so seems pretty clear it was over torqued. I decided to do the repair myself to avoid the cost and the guy at the auto parts store agreed it was over torqued. When I took the tire off the other 4 lug nuts came off fine. So just be careful as if they break your car they will try and not take responsibility for it and leave you holding the bag.
UPDATE: Manager reached out and took care of the broken stud and was prepared to balance my other tire if needed as well. Wasn't expecting thay, happy with how it all turned out.”
“What an experience! I have been a car guy since the 80's. Anthony behind the counter was amazing ?.
The online buying process... top notch.
Best prices. Best warranty. Clean, cool ? showroom and shop!
Bravo guys Bravo ? ? ?”
Wheel And Rim Repairs
Wheel And Rim Repairs
Wheel And Rim Repairs
“After my Firestone mess last month, I saw that a classmate of mine who is actively involved nationally posted about this franchise. I told him I needed to find a good place to take my car. He said I was in luck and that Milex Complete Auto Care was in Cary. Not only that, he knew the owner well. Today I picked up my car after having brought it in with a specific car issue that I didn’t want to return to the dealership about. What a breath of fresh air; professional, fixed the problem, reasonably priced, AND got my car back when requested - within 24 hours. With the little daily annoyances you have to face nowadays, I’m glad a car issue isn’t going to be one of them. Thank you, Pete Baldine and Steve Sargent!! HIGHLY recommend Milex!”