United States Postal Service
Post OfficesHours:
150 Wrenn Dr, Cary NC 27511 Hours
About United States Postal Service
The United States Postal Service (USPS) at 150 Wrenn Dr offers a mixed experience for customers. While many appreciate the friendly and efficient service provided by certain staff members, others have faced challenges, particularly with delivery accuracy. Some customers highlight their positive interactions, praising employees for their willingness to help and for going the extra mile, especially in complex situations. One reviewer noted how a staff member saved a frustrating experience by providing excellent assistance and reducing shipping costs. Another customer recognized the efficiency of the workers during busy times, specifically mentioning how one employee managed to multitask effectively. However, there are significant concerns regarding delivery performance. Several reviews mention issues with misdelivered packages and the lack of accountability from management. Customers reported instances of parcels being delivered to incorrect addresses, leading to frustration and disappointment. Despite these issues, some customers still prefer this location due to the helpfulness of the staff and the quality of service when sending parcels. Overall, while the USPS at this location has dedicated employees who strive to assist customers, there are ongoing challenges with mail delivery that need to be addressed to improve the overall experience.
Most Recent Reviews
August 2025
Like a complete moron I got the date wrong for my passport appointment. Simone was awesome and made time right before lunch! She really goes above and beyond and it’s clear she’s great at what she does.
August 2025
Plenty of parking, large clean service area. Friendly employees, fast and accurate.
April 2025
Susan G. Five stars is my rating for the Cary Wrenn Post Office. Yes, it is a busy Post Office. They do a lot!
I found the workers at the counter, willing to listen and help me. The Postmaster went out of her way to assist me with a special problem, which took extra time to solve.
Can’t say enough! THX!
More Comments(171)
Nearest USPS Stores
- Cary, North Carolina