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April 2024 by Chilon Anderson
I’ve been using this pharmacy since 2017 and truly always have the best service! They are timely and even if they don’t have my full prescription, they will compound enough to get me through to their next shipment and then offered to ship the rest of my medicine to me. The front desk staff is friendly, and their pharmacists are always willing to talk through things with you. I really believe in a compounding pharmacy because you get the purest form of the medicine that’s needed without all of the additives. They even allow you to choose either a cellulose or gelatin capsules. Easy in and easy out for parking.
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April 2024 by Claire Robb
They never fill my prescriptions without me calling to check in at least twice, and twice is being very generous. You can literally speak to someone and be assured you’ll be called when your rx is ready, call back in five days and they’ll have no recollection of the conversation. They claim they will call or text when the prescription is ready, but I have never once been contacted by them, I have initiated every communication we’ve ever had. Their automated system is unreliable so calling is your best option but calling is also unreliable. They do not file with insurance, which is infuriating because filing yourself is near impossible and I’ve never been reimbursed for anything I’ve purchased here even though it’s all technically covered by insurance. I would not recommend, if you can avoid.
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March 2024 by Glitter Rat
Always so helpful and my things are delivered quickly
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December 2023 by Ashley W
Our doctor called in a very specialized antibiotic for our child one hour before the pharmacy closed right before Christmas. Wendy the pharmacist was very generous with her time and extremely compassionate to accept a specialized order so late in the day. She took her time to explain the details when handing it to me personally…extremely professional. The front office staff was extremely personable and professional as well. We live 30mins away and will be driving here because of the wonderful experience!Thank you so much!!
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December 2023 by jamie kennedy
Great service by Liam very professional over the phone he helped find an order I had not yet received and expedited its delivery. Thank you!
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September 2023 by Cassie Egli
I was looking for a compounding pharmacy in Cary, North Carolina to help me with hot flashes and other menopause symptoms. Triangle Compounding Pharmacy has been very helpful with hormone replacement therapy and has made me feel more like my old self again. Also, they will ship my medication so when I return from winter vacations down South I can still get my meds easily.
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September 2023 by Scott Phelps
Scary experience. Like many other reviews customer service is non existent. Lost my prescription tried to blame me and my doctor after the had my information as well as my credit card. Called back no idea who I was. I am sure they give people the incorrect medication. I would not trust my health to this company.
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September 2023 by Tyler Moye
Absolutely fantastic. They were quick, painless, and provided extremely high quality service and medication.
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July 2023 by Ayla Volpe
I was desperate to get my medication. My doctor sent in an Rx for bio-idential HRT and I called the next day to fill it. However, I still had questions and reservations as this was my first time using hormones. So, I spoke with pharmacist Wendy H at TCP. She was the most helpful, informative, comforting, and responsive pharmacist I've ever met. I felt so cared for and educated by her. All of my questions were answered and she continues to respond to me promptly with comprehensive, thorough instructions and advice. I can't say enough how appreciative and calm I feel knowing that I can go to her with any concerns and/or questions. The staff was also wonderful when I went to pick up my Rx - extremely professional and the office was immaculate. I'm telling all of my women friends to use this pharmacy if needed.
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May 2023 by dlboarman
Customer service does not exist. No call back even when they ship to the wrong address. The ability to leave a message is very limited. No attempt to fix problems.
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August 2022 by Kim Moore
It's important to understand that this is a highly specialized, accredited, compounding pharmacy. The set-up is different from getting a compounded prescription from a retail pharmacy. Many retail pharmacies offer compounding services, but compounded meds aren't federally regulated - you really don't know what you are getting unless the pharmacy is accredited! That said - there are definitely retail pharmacies that are accredited and supply a good, sound product, and that is fine! Those types of pharmacies are usually following a set "recipe" for the compound that any trained pharm tech can follow. They can't get too creative and deviate from the "recipe," simply because they don't have the extra education and skills.If you need a pharmacist to really work with you on different flavors and formulations when previous iterations have not worked, then Triangle Compounding Pharmacy is THE place to go. My cat is on compounded fluoxetine, which is quite bitter. The retail pharmacy we were using was accredited, which was great, but their answer to the bitterness problem was to add tons of marshmallow flavoring. That solution did work, and I could get my cat to take it via oral syringe, but he could still smell it and he wouldn't take the med in food.When I had the prescription transferred to Triangle, they listened to my concerns and they tried several different flavors. They really care about their patients, including the kitties! And now thanks to Triangle, I now have a formulation that my cat will happily eat in food. My stress level is cut in half, and so is my cat's.
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May 2022 by Melanie K.
We desperately needed a prescription and made a special trip at the behest of a doctor who said this particular pharmacy is the only one who could get us what we needed due to the type of Rx needed This pharmacist almost immediately sent us away and told us there was nothing they could do due to a small typo on the Rx. They didn't even bother reaching out to the doctor for clarification even though we told them the doctor literally rushed us out the door to this pharmacy a mere 10 minutes prior. In addition, they told us we would just have to wait until Monday to get what we needed. This was on a Friday evening. So, knowing how desperate we were, they lacked compassion and empathy and told us to wait 3 additional nights for relief for something that could have been handled with a simple phone call. All this while knowing we needed their specific pharmacy for a compound Rx. They showed an absolute disregard for patient care. They never received my business and never will. We will drive to another city rather than return here.
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March 2022 by ben hawkins
A prescription was made especially for our cat and the pharmacy contacted us promptly. We were very pleased with the inner action from the front desk as well as the Pharmacist who answered our questions concerning the medicine. Thanks very much.
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February 2022 by A. G.
Price gouging, 2.5 to 3.5 times the price of other pharmacies. Not friendly either, the front staff wouldn't talk to me and didn't greet me.
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January 2022 by Tom Davis
Specialty compounding pharmacy. Very good results not too easy to get in touch with
