-
November 2023 by Anthony Pettrey
I dont often leave reviews on chainstores or companies so the fact that i am here is basically saying you may want to listen.. we had a squirrely sensation come from the brakes in our travels from Va to Cary Nc. The folks at Snappy lube here in Cary were knowledgeable, bloody fast, and EXTREMELY kind. They looked at, cleaned, serviced our car and brakes and since there was no immediate need to replace components, let us go without charge. That form of kindness and service i RARELY see offered or given anymore in the world. God bless those folks and thank you from the bottom of our heartsService: Brakes
-
November 2023 by Jaime Guerrero
Really friendly and knowledge staff, the prices were good and the service was top notch.They even checked my tire pressure, show me my filters. I will definitely come back!
-
October 2023 by Terri Parker
Very efficient and attentive staff. Provided me with alot of useful information.
-
August 2023 by Brittany C.
I had the pleasure of interacting with David and TJ today and they were both very helpful! When I arrived, they were working on another vehicle and checked in with me immediately. They were quick to address my vehicle and made sure I wasn't waiting more than I needed to. Super great service and great quality for the price. Will absolutely be recommending this place to everyone I know. These guys work hard and that didn't go unnoticed. Great job!
-
July 2023 by Sandra McDonnell
Told my son to go get an oil change. Today he went to get his oil change he asked what it was gonna be for the oil change? The young man stated $50 which we sent him $50, then my son called and said they told him $70 now. I went up to speak to them to find out why the price change? The guy under the car refused to answer the question and when I snapped to again ask the question again, he came out from under the car to proceed to inform me he is the district manager.and he discussed everything with my son. We left after services and I called corporate to inform of the situation in full (which I will not get too in-depth here). Left a voicemail, then noticed oil drippings from my sons car. We took it to another mechanic who showed us that the filter was not changed and the drain screw was loose. I immediately called corporate again and left another message, this happened this morning and still no response and we are out a lot of money because we had to pay for a new oil change to correctly complete what was not done from this company! Beware if you live in Cary as the town refuses to allow any negative posts from businesses who take advantage for services.
-
June 2023 by Sandra M.
Told my son to go get an oil change. Today he went to get his oil change he asked what it was gonna be for the oil change? The young man stated $50 which we sent him $50, then my son called and said they told him $70 now. I went up to speak to them to find out why the price change? The guy under the car refused to answer the question and when I snapped to again ask the question again, he came out from under the car to proceed to inform me he is the district manager.and he discussed everything with my son. We left after services and I called corporate to inform of the situation in full (which I will not get too in-depth here). Left a voicemail, then noticed oil drippings from my sons car. We took it to another mechanic who showed us that the filter was not changed and the drain screw was loose. I immediately called corporate again and left another message, this happened this morning and still no response and we are out a lot of money because we had to pay for a new oil change to correctly complete what was not done from this company! Beware if you live in Cary as the town refuses to allow any negative posts from businesses who take advantage for services
-
March 2023 by NA J
Have been going to this shop for years, but will never go again. Employees were unfriendly, unprofessional, didn't tell me anything about the condition of my car, didn't recommend any services, didn't inflate my tires even though my low tire light was on. Clearly, these guys wanted to be doing anything but working. I say, avoid this place, let the staff keep staring at their phones, which is what they were doing when I pulled up, and clearly prefer.Service: Oil change
-
March 2023 by Tracey Sample
Excellent experience, went in for an inspection, no wait greeted by two friendly auto mechanics, got the job done, and would definitely recommend Snappy Lube to my friends. Thanks Gentlemen!!!
-
February 2023 by Michelle S.
Needed air in my tire and the technician that came over seemed to be super Bothered(guess I interrupted his social media scrolling) to fill my one tire with some air.Every one else has asked to see the inside of my door, or at least asked!, to get the pressure correct, but this dude took it upon himself and filled my tire to 36 psi. My tires need 32, and I politely told him so. He said "ok." in a rude tone/manner, then walked away.Over filling tires is unsafe. Train your techs to be knowledgeable and at the very least polite! It doesn't matter if they're providing a "free service" they should still take care when doing so.
-
January 2023 by Michael Weiss
Went in for an inspection after being turned away at 4 other shops (my fault, I waited until I was right up against the deadline). They got me right in and on my way in 20 minutes.
-
November 2022 by Venkat G
I went there to get my puncture fixed but they said the tire can't be repaired even though they repair it may not be safe. I feel very happy how he took care.
-
November 2022 by Jonathan Fay
Andrew and Kool were very polite and professional. Super quick and easy inspection.Service: Vehicle safety inspection
-
September 2022 by T L.
They were great to help. I was on the road heading back to Florida when my car low tire pressure warning came on. I stopped in and they checked my tires without hesitation. I was able to drive 600 miles home with peace of mind. Thank you for great service.
-
August 2022 by Terry D.
Our car broke down next to Snappy Lube. I ran over to ask them if they could service it. They said, it didn't sound like something they did. When I pointed to the car, without hesitation two guys ran out and pushed the car out of the road. If I ever need their service, I will definitely go to them. They are obviously good guys.
-
August 2022 by Gina Hohenthaner
I came in for an oil change. The staff was very friendly and quick, but did a good job. They even cleaned my windshield, vacuumed the driver & passenger side carpets, and put my new license plate on for me in addition to the usual tire pressure check. I will be returning in the future!Service: Oil change
