-
February 2024 by Randy Ritchell-Puckett
Steve and the crew at Milex are top notch! They take the time to diagnose the problem properly and fix it right the first time. I miss the loaners at the dealerships but the service doesn't even come close to this team. Save some money and get real service!
-
January 2024 by Greg Farmer
Steve gave me a second opinion on my car issues, then 3 option all much cheaper then the dealer. In the end the cost did not justify the fixing based off the value of the car. They did not try and sell me an option, but did give some numbers of parts dealers that they deem fair and honest. No charge and stress, found them to be honest and friendly. Will definitely come here for any future auto issues
-
January 2024 by Betsy Shrader
Honest and very easy to work with! We had a 20 year old car that was having transmission issues. It was a tough call if it was worth the investment to fix it, but the team was great and doing a full inspection and talking through the options.
-
December 2023 by Carly Hall
Absolutely top notch! 5-star service….if I could give more, best believe I would! Steve, Anthony and the team are thorough and professional each time I take my car in. I drive away feeling so confident that all the issues were resolved. If you’re having car troubles, head over to Mr. Transmission you won’t be disappointed!
-
December 2023 by A. Zach Williams
I was impressed with the prompt attention and very quick turnaround they performed. I was updated regularly by the customer rep and provided details on diagnostic and repair options. The only negative would be the added fee for use of a credit card. Overall though, it was a very good experience.
-
December 2023 by Cecelia Bethea
I beyond impressed with the professionalism and top tier service provided by Mr. Transmission. My contact advisor Steve was communicative, honest and reassuring. He gave me regular updates and realistic outcomes. I had my car transferred froma local Cadillac dealer for beyond poor service. I thought I would be in the best hands at the Cadi dealer and I was completely wrong. Thanks to Mr. Transmission I’m riding smoothly in my 2019 Cadi Escalade.
-
November 2023 by Jonas Gilbert
Do NOT go to Mr. Transmission for transmission repair, especially for any work rebuilding the internals of Subaru transmissions. After spending $6,400, my transmission is still broken after being torn down, inspected, repaired, and rebuilt TWICE. According to Steve, they are not experienced with rebuilding manual Subaru transmissions. Well, then they should not have said they could fix it in the first place. Turns out the techs that had experience on Subarus are not working there anymore.The first service was to inspect and repair a grinding issue that would occur during 3rd and 4th shifts. It took them 3 months to disassembled the engine, replaced the 3-4 shift fork and related parts, and slap it back together. According to the technician, they did not even wash down the transmission to rid it of any metal chips from worn parts.Two months later there is a whining noise from the front differential that sits inside the transmission. Upon inspection, the titanium spyder gears in the transmission are tearing each other apart. Steve says he has no idea how that happened. He did not seem interested in figuring it out either which is just terrible customer service for a professional automotive shop. What is the point in replacing parts if you do not know the cause. Well after being paid another $2,200 dollars, they replaced the parts and wouldn’t you know it, the same noise is coming from the same place a little over a year later.The warranty might as well be non-existent at 1 year/12,000 miles. Especially with a transmission, where a slight misalignment during a rebuild may cause damage that is not evident until much later.I would not be writing this if Steve had been interested in helping fix the problem. He only cared about being paid again to work on the issue that his shop failed to accurately repair in the first place.You can buy a lot of working cars for $6,400, so save yourself the trouble of going to Mr. Transmission.
-
November 2023 by Jess Webb
Steve and Anthony are amazing, they got me in same day to fix my transmission, and fixed it same day! I was there only a few hours and on the road again! I can't tell you how thrilled I was! Can't say enough good things, their honest, fast and affordable!
-
November 2023 by Gerald K.
Excellence. Very honest and knowledgeable shop. Educated me on the voodoo of transmissions and recommend that I do not need the service that I thought I needed and had me cancel my appointment with no issues and saved me several hundred dollars from getting work completed that was not required. Very reputable.
-
November 2023 by Dane Grismer
I brought my car in for a confirmation of a transmission issue. I appreciated that they explained the different stages of diagnostics upfront and what different aspects of the transmission fluid would tell them. Once they identified the issue, the quotes they provided were more comprehensive and competitive than another shop.
-
October 2023 by William Hutson
Steve and Anthony and the competent technicians did great work on our car’s transmission last week. Through diagnostics and reasonably priced repair. No surprises. They did what they said, explained “reality” but then got us back on the road in good order.I’m moving all our family auto care repair work to these guys.Thank you LOADS.Services: Transmission repair
-
October 2023 by Elhadji Mbaye
I took my car for a transmission replacement. I end up up with a nightmare. They did not put back the transmission properly because they did not replace the seal that had to be replaced. I end up having all the transmission oil on my garage floor the next morning. They broke my front bumper and refuse to take responsibility. They charged me almost a $1000 more than the estimate they gave. Now I end up taking my car back to the dealer to fix all their mess and of course pay more money.My advise is to avoid this car repair shop and their dishonest boss.DO NOT GO THERE.Service: Transmission repair
-
September 2023 by clayton johnson
Not good. They kept my vehicle all day. The pulled it in at the end of the day and did a diagnostic. Told me what they needed to do would only take about 20 to 30 minutes but I would have to bring it back the next day. After waiting all day that is what I was told to do. I took it to another shop and they did it right away no problem.Service: Transmission repair
-
September 2023 by Austin Mellor
I received amazing service at Milex. I was visiting town on the way to a wedding when I had some engine trouble. They were able to get my truck fixed up and back on the road in only a few hours and saved my trip from being ruined. Highly recommend.
-
September 2023 by Juan Cardoza
I have had bad experience with mechanics in the past, but in this mechanical workshop, they know what they are doing and they try to solve your problem soon and they look for the most appropriate way that fits your budget... I recommend them and I am happy to see found a mechanical workshop like them. I definitely recommend them. they did an amazing job on my vanService: Transmission replacement
