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November 2023 by A Singh
Horrible horrible. Their front desk person straight up lies to you when he doesn’t know answer to something. It will take you 3 days to actually get the manager who is able to address the concern but even the manager never delivers.I have wasted my time. Changing mailing address is not easy and because of this Postal Annex, I have to change my address again. For gawd sake, find someplace else even if it is a little farther away because this Postal Annex is not worth the stress
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September 2023 by Mai Dak
Provide misleading information over phone, rates ended up double what usps charges.
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September 2023 by Katie Saunders
Please adjust your business hours. I have done lots of good business here with positive experiences but get very frustrated at the lack of consistent business hours. Your website says you are open until 6:30pm but that is not often the case. It’s always a guess whether you are open in the afternoon/early evening. Please adjust accordingly.
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August 2023 by Ashley Clinton
Went at 10:30am and it said it was during normal business hours, there was no note but it was closed and locked.Seems they have a staffing issue. They should adjust their business hours so that they can be more reliable. Even if they are only open 3 hours out of the day or just some days of the week it is better than assuming they won't be open when you try and come by.
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April 2023 by Jeremy F
Awesome kind owner and employees!
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November 2022 by David L.
This place is a joke, went there at 5:37 pm on Friday to drop off a package for FedEx, the store was empty and closed. The posted sign says open M-F from 9:00-6:00 pm, but the clock on the door says will be back at 10:00 am. How do you suppose to run a business like that? Went to Go Postal nearby and it was open as posted by their schedule.
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October 2022 by Smeet Bhimani
Closed multiple times during their “open” business hours.
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April 2022 by Hasan Saqib
Julian is very nice and helpful
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March 2022 by Cory Okular
Appreciated them going out of their way to help me
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October 2021 by Amia' B.
This was my first time mailing an item off from postal annex. The customer service was horrible. The young man who helped me was noticeable either not happy he was at work or that he was helping me. The experience was only unpleasant because of the customer service & that is more than enough to have me never come back.
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September 2021 by Lisbi Abraham
I went there today to get a document notarized. The person at the counter wasn't wearing a mask, even though there is a sign on the door requiring masks for customers. And when I asked him if there was a notary on site, he said the notary hadn't been in all week. I asked if they'd be in next week, and he said they come and go as they please and that he didn't know when they'd be in. I asked if calling ahead of time was the best approach, and he said that yes calling and then asking to speak to an owner if they were in would be the best way to get a notary. I don't know why they advertise notary services if they are going to make it so hard to use them. I ended up going to the Goin' Postal store in the next shopping center and was in and out with a notarized document in less than 5 minutes.
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May 2021 by R Bross
If your goal is simply to drop of a pre-labeled package, this place is great.
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January 2021 by hon
The guy who work in there was very mean, ask for receive and he look like he dont want to do give it to me.
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October 2020 by Kate H.
Great store! Excellent help. Pleasant and kind. Very great service. I'd recommend for any packaging or shipping needs! Or guidance!
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August 2020 by Charles Collard
i used to go to GoinPostal by Harris Teeter but this PostalAnnex place is much less expensive. The service is excellent and they duplicate keys. i had one made for the house yesterday and unlike dupes i have gotten in the past this one works perfectly.highly recommended