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October 2024 by Atul D
Contrary to some of the reviews, I experienced excellent service & found staff knowledgeable & helpful. I got comparable rates for both domestic & overseas shipments & found staff expert in answering any queries
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October 2024 by Muks
Conveniently located & friendly staff. I found staff helpful & knowledgeable. I wanted to ship overseas and got comparable rates for UPS, FedEx & DHL. I'll definitely recommend this place to my friends & family
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October 2024 by Renu Musale
Being at Postal Annex for shipping my stuff has always been a pleasant experience for me. The people working there are very helpful and joyful. I’ve never had any unpleasant or rude behavior by any of the working staff at Postal Annex. I would recommend anyone who wants one stop shipping service, to visit Postal Annex. I’m sure you will never get disappointed.
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October 2024 by Dilip Shah
Every time I get quick service at a reasonable price
Best thing we get rates for Shipment of UPS,USPS, FedEx & even DHL.
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August 2024 by Shree Kuppam
Customer service is non-existent at this location. The guy who sits in the front desk is VERY VERY rude. I read the old reviews and seems like this has always been a problem. Why would any one put someone so rude in the front to deal with customers. He told me he has been there for 4 years, so for 4 years he has been rude to clients and the owners havent done anything about it? It doesnt make any business sense.
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August 2024 by Y. B.
First time utilizing Postal Annex and the process was smooth with excellent customer service. The young man at the counter was so helpful, kind and friendly. It was a great experience.
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August 2024 by Todd Staker
Went here twice in the past week. Young man working the counter was spot on. Very helpful gave great advice for shipping and mailing items.
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July 2024 by Jeanine Graves
This store is in my complex so I have come here often for the last four years and I'm so done with them. They are always closed during the busiest times - lunch and 5ish, with a "will return soon" sign. Today is July 5 and they are closed again. So many many times I've had to make repeat trips to mail things when they were closed during normal working hours. The owner manages this location very poorly.
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May 2024 by Oksana Slobodyanyuk
And again … closed 45 minutes before it supposed to.
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May 2024 by Sahil Deschenes
Haven’t had any issues dropping off many packages. All of mine already had package label ready to go. Amazon returns that require QR code scanning need to go to UPS or other designated location. Some reviews sound a bit dramatic.
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March 2024 by Saikrishna G
Worst I have ever seen. They don’t scan QR CODES, that is the thing I have for return. Not sure adding USPS for store is no use.
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February 2024 by Russell Villard
Great place to do almost anything to get my items shipped. They do it all. The young man I see in there daily is friendly, quick, and I have never had anything lost in this facility. I would give him 5 stars.
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May 2023 by amy
I just dropped off a package today May 6 at 3.20pm and couldn' t believe how rude this customer service guy (only one in the store ) was. He should be fired. He refused to give me his name. I really appreciate if the owner would respond this review ASAP.
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April 2023 by David B.
There is some "kid" who works here who is literally some snide rude little shit with a horrible attitude. He talks down to people and is incredibly unhelpful and for some reason, bizarrely arrogant. I'm actually fairly shocked the owner allows him to continue there.
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March 2023 by Satya Devireddy
Review for usps only. Costs twice as much as post office. Was told priority mail would be picked up that day but was not. Lesson learnt. Will go to official usps locations next time(gas station on nc 55).
