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April 2024 by Sofie P
On 4/11 4:30pm, I went there to deposit my and my husband's checks to our joint account. The teller said my husband need to be present, or I have to remember the account number, or bring power of attorney (mind you, my husband is still alive). This is even though I bring the debit card of the said account. The teller doesn't know anything about banking. After her colleague advised her and I threatened to move our account, suddenly it is possible to deposit the checks. She still had the audacity to say that next time, bring power of attorney. The bank is horrible to work with and the personnel are clueless and double down when they are wrong.
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April 2024 by John Dillenburg
I was serviced by Andrew who knew exactly how to help me manage my car loan!
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March 2024 by Ken Ray
Staff as always very helpful
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September 2023 by Shahed Uddin
Came to withdraw cash and the Jasmyne was really helpful. No crowd at all.
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August 2023 by Christopher Ray
Went in to close my moms account after she passed away and was told the y would contact me in 3 days because they have to send it to their corporate office. Called them after 4 days said they would call me on Monday well here it is Friday and haven’t heard from them once. This bank is horrible to deal with. They are also not giving the lawyers the pay off amount for her mortgage so we can close on selling her house. Stick with credit unions we were able to walk in and close her accounts with in an hour and leave with a check in hand.
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November 2022 by Mike Stellpflug
Beware that if they buy your mortgage, they will do everything in their power to avoid you making your first payment on time. You'll get many servicing transfer letters, which refer to separate secure messages with PIN and new account number (which can't be looked up by unique address, SSN, name and other info they obviously got with the loan), but those won't actually exist, and you'll spend hours on the phone trying to avoid exorbitant penalties, which is the actual business model.
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November 2022 by Erik Nilsson
No tellers no drive thruHow can they call this a bank
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August 2022 by Vincent Schmidt
Thank you for opening the tellers back up. Jasmine was awesome. She had me in and out of there in no time at all. Professional and polite. That’s the way I like to do business.
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September 2021 by Austin Ferguson
Went out of their way to help me solve an issue with my auto loan. Ran into a few roadblocks, but Alfred reached out internally and got it solved. Great service, friendly and patient.
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November 2020 by Ashtyn Nies
These are amazing people. I had trouble with my online banking and I came in like 4 different times trying to fix it but everytime I came in they treat me with kindness. Alfred and Melinda open my account and help me understand everything. Erik was the one that solve what was going on. They all try their best and I appreciate everyone of them.
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January 2020 by Honest Review
Terrible bank with terrible practices
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September 2019 by Donna Rich
They do banking....no frills, but the general tasks. I will say I've noticed they either lose or move employees around alot because the faces don't seem to remain very long in the branch. I like familiarity and trust built myself with banking matters.
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April 2019 by Jason Mooberry
I needed help transferring funds in preparation for closing a loan with another lender. The teller was friendly and patient, ultimately referring me to Don who listened carefully and made a thoughtful recommendation to simplify the transfer. I don't love PNC on the whole due primarily to their weak online services but the staff at this location definitely improved my overall impression of this bank.
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December 2018 by Srikanth Janga
I was originally a National City Customer that got absorbed into PNC when they merged. The main reason I use this bank is because of their services. I am not sure about discrimination like the other reviewer mentioned, but I have always been treated with respect and made to feel welcome. If I had to pick a negative about this branch, its the occasional call from them about once or twice a year to setup an appointment to talk about financial services they offer.
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July 2018 by Nick
Every PNC is trash don't use them
