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February 2024 by Nola
Wonderful selection and outstanding customer service. Stopped by here to drop off online returns. Was acknowledged as soon as I walked in the door, thanked when I left. I felt valued as a customer.The shelves are organized. The store was clean. Employees were very polite.
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November 2023 by Jamaal Jameel
Small retail spot but offers a surprisingly good amount of product for both women and men (men’s section is about a 1/4 of the store). Lots of denim options, so we were a bit overwhelmed. We asked Gabriela if she could help, and she accepted without hesitation. She was very polite, pleasant, and patient to work with. It honestly made our visit worth it, so thank you Gabriela! It’s nice to know that they offer free hemming on in-store and online orders. Not instant turnaround, but it’s reasonable and free.
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October 2023 by Tatum Holmes
I had my first shopping experience here at Madewell not long ago. The jeans were amazing and so so comfy. Liana made my experience even better with her wonderful customer service. She recommended so many styles to me and helped me find the one that I loved the most! Excellent customer service, great quality pieces, I highly recommend!
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July 2023 by Emily Lennon
The store is beautiful and the staff are super kind and helpful! I’m so glad you’re here in Cary!
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May 2023 by Michael Scanlan
Mary Grey is ON TOP OF IT. Every time I come by, they always ask what I would like to see more of as well as educating about the brand. Amazing service!
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April 2023 by Carlie Ogburn
Great store and wonderful service! Liana was so patient in helping me find the perfect pair of jeans and even helped me find complete outfits for this spring. They have such cute jewelry and amazing jeans. Go check it out!
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March 2023 by Kathryn Stafford Cass
The staff is excellent. They go above and beyond!
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January 2023 by Alex Padgett
This store is amazing! Skip and his team are so incredibly helpful and made you feel so comfortable! This was one of the best shopping experiences I have ever had!
