-
November 2023 by Melissa Hodge
I have been a Volkswagen fan for many years, i stay loyal to those you stay loyal to me. Service department is amazing, i can call at anytime and they get me in and get me when i need. Great service! Jerome the manager runs a great ship, i reached out and he told me who to talk to Jim and Jim got in touch with Jayden sells guy and I was in and out in 4-5 hours with a amazing vehicle, brand new with no issues. They don't pressure you , they help you. Rolled out the red carpet!! I would tell any one to go to Leith Volkswagen!!!
-
November 2023 by Steve Johnson
Everyone at the Leith VW of Cary was great to work with. Michael Gorzkowski was my salesman and I couldn’t recommend him enough. He gave me all the information I needed and was never pushy, the entire experience was very professional but also laid back and relaxing. Jim Cochran was a great sales manager to work with as well, he came out and met me personally when I arrived and was more than fair with my trade-in. Hunter Means was an absolute change from most finance managers I have worked with in the past. Again he gave me tons of great information but didn’t guilt or pressure me into buying anything. The whole experience here was great and my wife and I love our new Atlas. 10/10 would recommend.
-
November 2023 by Doug Schuetz
My service rep Ian was attentive and kept up communication. He even called over to the Audi Dealership to get some brake pads that his parts department did not have in stock. Preventing me from coming back again to get the real ones installed. Really appreciated it.
-
November 2023 by Terry Duff
I went in for a 10K service. I had had my tires rotated. I picked up my car after service and as I drove away my TPS came on. I turned around pulled back into service. The tire looked fine but inspecting it closer there was something in it. The service tech said it was close to the sidewall and unsafe to drive. The service department put the spare on so I could get home and ordered a new tire which came in the next day. I returned the next day and they installed and balanced it.
-
November 2023 by Justin Sonner
Typical car dealership experience. Bought a car and there was a comparable with running boards at a competitor. They agreed to add running boards but had to order them said I'd have to pay the installation and probably be about 100$. Fast forward to a week later and they inform me the cost to install the $900 running boards is $1000. Leith Service says it's a 5 hour job. YouTube videos and experience say it's less than half that. Anyway they got me. Don't let them get you.
-
November 2023 by John Ross
By far one of the easiest transactions we have had purchasing a new car. We did shop around before hand and reached out to Darren as to set up a easy transaction. We arrived at 0930 and were out the door by noon. Trade in was smooth, everything was prepared and ready. Basically all we had to do was sign and drive. Overall a great experience. Thanks to Darren Gibson for expediting the process know our littles were tagging along.
-
October 2023 by Geoff Gerko
I had to take our ID4 in for some warranty service and an alignment. The staff here was absolutely awesome. Took great care of our vehicle and even helped remedy a wear issue we were having on the rear tires. Chris our technician is a master, very knowledgeable with the ID4 ,spoke with me about our vehicle and answered all my questions . Giulia and Ian our service writers were very kind and easy to work with as I had to travel from wake Forest. I also met with Raphael the manager, , made me feel at ease with the work that was done and made sure I was comfortable while I waited. This is Great team here,, they produce great results and treat their customers extremely well. Please give them a call for all your service needs.
-
October 2023 by Kimberly Douglas
I have had really great service at Lieth VW Cary! I have had all of my maintenance and work done here on my VW beetle and have always been treated friendly and respectfully. I usually work with Bobby and he is beyond great! Always so helpful and takes such good care of Bessie!
-
September 2023 by Peter
I can’t say enough positive things about how friendly, courteous, and thorough the team is at Leith VW. The service team member, Bobby, went above and beyond to make sure my Tiguan was repaired correctly and I was properly kept up to speed with what was happening. The personal touch that Leith provides is unmatched. I will always bring my cars here for service.
-
September 2023 by Miguel Salcedo
I had an outstanding experience working with Darren to find my new car. He quickly understood my budget and requirements, delivering the perfect car without any hassle. The paperwork was a breeze, mostly handled via email, and I was driving my new car within 30 minutes of arriving. Darren's assistance was exceptional, efficient, and greatly appreciated. Highly recommended!
-
September 2023 by Lillie Tripp
I first went to Hendrick Preowned right up the road, where I bought my first car & a gentleman there tried to sell me a base package Kia Soul for over my budget. I found one on Leiths website for an even better deal and immediately left there to come check it out. When I first got there, the soul I wanted to check out had a dead battery but after a few minutes of charging it was brand new.Dustin was an absolutely INCREDIBLE person to work with. He was so patient and kind with helping me understand the terminology and paperwork needed, as this was my first ever “big kid” purchase. When I had a few hiccups with my bank he was even more incredible in going over some other options. He even got me a new battery for no cost.I am wholeheartedly pleased with the customer service I’ve gotten at Leith VW, and I just want to shoutout Dustin one more time as well as Hunter in the finance department who was absolutely amazing as well. THANKS GUYS!!! THANKS LEITH VW!!! YOU ROCK!!! ❤️?
-
September 2023 by Rebecca Clapp
My husband and I worked with Jim, Darren, and Hunter who were all so incredibly kind. Jim was able to get the vehicle we were looking at to the store not long after we arrived. He made sure we new the options that were available. Darren really went above and beyond making sure we got what we wanted and for what we were comfortable paying. He went over all the new technology that wasn’t on our previous vehicle. He was willing to give us a fair price for our trade and on the new vehicle we wanted. Hunter made sure to explain all the financial information in a way that was easy to understand.My husband and I had been to another dealership months ago looking and were not satisfied with their salesmanship. So I am so glad we came here! Not to mention everybody was so nice and understanding of us having a toddler with us!
-
September 2023 by Dakota Branigan
Originally had an appointment with another VW dealership to get our car serviced. They cancelled on us and didn't make any attempt to reschedule so we called this location and I wish we had done so first. Super easy to set up an appointment and when we brought it in we had such a good experience. Ian was the person helping us and he was great. Super helpful and kept us in the loop on what was going on with our vehicle throughout the entire day. Was not expecting our car to be finished same day, but it was! Was also a pleasant surprise that the dealership not only got us a Lyft ride back home, but also set up another one to pick us up from our home to bring us back to pick up our vehicle. Stellar service and our car is running like a dream now.
-
August 2023 by Selina
This is for Darren, I just want to thank you for making my daughter so happy about her purchase on Saturday. I’m so glad that you were the one who greeted us when we arrived. We didn’t have an appointment and it was close to closing. you were patient, full of knowledge and very professional. Next time we’re in the market to buy a vehicle we will be coming to see you!!! Thanks again.Note: I just wanted to say that I’ve been to lots of car dealerships, but Leigh Volkswagen Cary’s decor and atmosphere is the coolest!!!
-
August 2023 by Anthony Cowan
I dealt with Dustin and couldn't be happier. I've bought 2 cars from him in the last few months and the whole experience was great from the sale to the paperwork. Everyone there was helpful . Over the years I've bought many cars and the experience there was the fastest and easiest. I would highly recommend going in if you are in need of anything automotive .
