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September 2024 by Jesus Rivera
Top notch service, very courteous and professional.
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September 2024 by Gerald Good
Very informative personnel. Very helpful as well. Open and transparent.
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September 2024 by Glen Davis
Best experience I have ever had when buying a car. Everyone I dealt with at the dealer was knowledgeable, professional and treated my wife and I like we were part of the Johnson family. They will be my first stop in the future when I need a car .
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August 2024 by David Dalrymple
Disappointing and odd first visit that felt like we were a bothersome inconvenience to them. We stopped in specifically to check out a Genesis G70. We were the only ones there. We were greeted and asked if we had an appointment. We didn't realize their dealership required an appointment to look at their cars. He, however, unenthusiastically proceeded to trouble a salesman to help us. He explained to the salesman we were interested in the G70. He informed us that they had a "stop sale" placed on all G70s except for the 2025 model. There was one 2025 parked in front of the door. We looked around the outside of it while the salesman stood there. We ask him what the vehicles were recalled for. He said "I have no idea." We then noticed the one we were looking at was on hold. We all stood around a little longer. I asked if there were any others that we might look at. He said, "Yes, what did you want to do?" He seemed rather bothered to be with us and not quite attentive to the concept of showing a car and selling one. I replied, "Gee, I don't know...maybe actually take a look at one of the cars, get in one, see how it looks and feels." It sort of hit me as a rather odd and silly question. He then seemed annoyed and said he didn't know which vehicle I was interested in. I said "like the one we are looking at and asked about?" He replied, "oh I just thought you were reading the sticker." I told him okay thanks and sorry to have interrupted him and gave him back his card as I wouldn't be needing it. Business must be really really good.
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August 2024 by Renae Harper
We had a great experience with everyone we worked with at Genesis Cary- highly recommend!
Edited to add: their service department is also excellent!
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August 2024 by David Oermann
No pressure sales experience
. They did everything possible to get me the deal I wanted .
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August 2024 by Gee R
Supriya Chhabra, my service advisor was outstanding. She was courteous, efficient and professional. Alongside her colleague Monica, they made the entire servicing experience very pleasant. They finished working on my 2021 G80 in a timely manner. I would highly recommend Genesis Of Cary.
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August 2024 by Rozett smith
Service department is great
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August 2024 by Erin Moore
My experience at Genesis Cary has by far been MY BEST car buying experience to date.
The customer service at Genesis Cary is unmatched and consistent regardless of the roles. I worked directly with Cameron Howze, who greeted me when I walked in and listened to my car needs to find me the right SUV for the right price. He is very knowledgable about the models, trim packages, maintenance, and helped me find the right car in the inventory. Highly recommend working directly with Cameron for your car buying needs.
Darrion Underwood - the finance director can run all the numbers better than a calculator. Be transparent about your budget, and he will explain and break down payment options, loan rates, and financial planning related to your purchase. He also explained the different maintenance packages and options to help me decide on what made the most sense for my car's longevity and my budget.
The technical expert took his time and explained every single feature of my car's console with ease and patience. That level of care and detail is needed for all Genesis models and he made very easy.
Overall, the experience was easy and painless and I would recommend their services to anyone looking to buy a luxury car that wants to an luxury buying experience.
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July 2024 by Leila Echevarria
Jon was very helpful on the process and explained all the possibilities of leasing versus buying. I’m very happy with the car I chose. It’s m second Genesis and I will recommend it to all my friends to go see Jon.
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July 2024 by Mark Sovereign
Great experience! Amazing deal!
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July 2024 by Todd Adams
Lindsay is your guy. He does everything that the guy at Acura, infinity, and Lexus doesn't. World class experience.
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July 2024 by Kelwin Trawick
The sales team at Genesis of Cary took great care of me from several hours away. They ensured that the process was smooth and efficient from start to finish.
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June 2024 by Samantha Roddy Jefferson
Smooth transaction and great buy!
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June 2024 by Will McMinn
Fantastic experience buying my GV 80 at Genesis of Cary! I absolutely love the car! They are true professionals!
