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November 2023 by Micah Sr.
I came in today looking to get my brakes serviced. I spoke with Matt. He was very knowledgeable, transparent, and detailed in his explanation of my current situation. I felt comfortable and assured that I made the right choice by coming here today. I would definitely recommend this dealership for all of your service needs!
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November 2023 by marcus hulgan
I finally got someone to call about my 2021 scatpack challengers seat. Well, i had to drive back there and take pictures all again. To only find out Dodge, the manufacturer won't stand behind their products well, only select things. Even on a 2021! My edge of seat cracked, they say it's wear and tear. ON A 2021!! BUT THAT'S OK! It just sucks DODGE IS SO PROUD OF THERE CARS TO OVER PRICE THE HECK OUT OF THEM,BUT WON'T STAND BEHIND THEM!! But local dealer not to blame just the manufacturer DODGE!
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November 2023 by Keyshawn Haywood
I Had an Appointment on Monday November 6th and when I got there I had parked and went inside to check in for my appointment. After I checked in I went and sat in the lobby area while they figured out what needed to be done to my vehicle. Shortly after waiting I was told by Ethan that I needed Front Brakes & Rotors including a brake system flush and a light bulb replaced as well ad a new Key Fob battery. After advising me Ethan told me that he was waiting on an estimate from the parts department. Shortly after Ethan got back tome and told me a total for everything and asked me when did I want to schedule it to be done. I told him the next day at 8:00am in the morning he was able to schedule me for that time so I went back the next morning and dropped my car off and waited in the waiting area and my car was done being serviced just before 11:00am and Ethan had told me a total but was able to get it lowered then the total he told me and I advised him of a 10% off coupon and he applied that no problem. I paid for the service and got my paperwork and was directed to where my car was parked. Everything went Smooth. Thank you Ethan and I will definitely be coming back to Hendrick Dodge in the future for service on my vehicle.
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October 2023 by CarDrugs DotCom
Tarjey was the best car salesman I’ve ever worked with. Was so polite the entire time. Treated me like I was the president. Will def be back! Love my new Pro Master 3500!
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October 2023 by Geoffrey Zieman
Always have a great experience. Ethan Rash does an amazing job and always gives me the best service. He had a new guy whom I can’t remember his name who he was training too who also was very friendly. Will definitely continue my business here.
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October 2023 by matt hakos
Bought a 2023 bighorn ram today from Brandon Staton. He was wonderful to work with and found me a great vehicle that fit my budget. I also worked with Edison and he was super helpful on the financing. Overall, my experience at Hendricks today was really good. I highly recommend them.
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September 2023 by Alexandra Kenna
My experience with them was smooth & seamless. They were quick to replace my engine cooling fan (took only a couple of days). On top of that I didn’t have to pay because apparently the fans were recalled; I was ecstatic to hear! Lastly, they provided me a lyft ride back to my home when I dropped my car off and to pick me up when it was finished. I left pleased to say the least. Thank you!
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September 2023 by Nae S
Absolutely enjoyed our experience!! Arman and Justin were so pleasurable and fun to work with!! They were very patient in helping us figure out how to get into our new car!! I really appreciate them taking their time with everything!!! I would recommend everyone to come and shop here!! Again thank you so much!!!
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August 2023 by Scott Wertz
My son and I bought a car from Hendrick Dodge Ram in June 2023. We were assured the car was washed and cleaned properly. When we brought the car home, we opened the trunk and saw roaches all over the trunk, passenger and driver side. We took it back the next day for deep cleaning and pest control. They assured us it would be deep cleaned. When we picked up the car, the bugs were gone but they left the traps with dead roaches on them as well as the food source for the roaches, which was a spilled bag of cat food. The dealership promised to make this right and provide the utmost quality of their cars. They failed to make this right by properly cleaning the car and keeping their word. And they lied to us telling us the car was deep cleaned. This should have been taken care of to our satisfaction which we would then sing the praises of the dealership. I would NEVER buy a car from here again or trust anything that is promised.
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August 2023 by Nicholas DiLeo
I had an exceptional experience with Hendrick Dodge RAM FIAT! The staff was incredibly knowledgeable, friendly, and went above and beyond. The process was smooth and efficient, and I felt valued as a customer throughout the whole process. If you're in the market for a car, I highly recommend Hendrick Dodge RAM FIAT! for their outstanding service and top-notch quality. 5 stars!
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August 2023 by Dan Grigg
Awesome buying experience from start to finish! Davin (salesman) was very informative and patient to help us narrow down our choices from the many, many configuration options. Justin (the numbers guy) was very respectful and helpful to find numbers that worked for our budget. Adam (the finance guy) was very thorough in explaining the package options and was not pushy about anything. I will definitely buy from this team again.
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August 2023 by K Collins
If you are looking for a new or used car in the triangle area, go to Hendrick Dodge Ram Fiat in Cary and ask for Chandler. She was fantastic to work with, I didn’t feel pressured, and she really listened to me. Chandler asked for my “must haves in a vehicle” and then sent me several videos and photos for comparison. She pointed out a super tiny flaw (a very minor chip in the paint) the pictures didn’t show, so there’d be no surprises for me when I inspected the vehicle in person. She was super knowledgeable about each vehicle, took the time to explain everything about them and so much more. The entire process was quick and painless. Adam was the finance guy who finished up the buying process and he was spectacular as well. Super easy to work with and very knowledgeable too. Bottom-line, Chandler and Adam made the buying process easy and I’d definitely buy from her and this dealership out again!
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August 2023 by Cna Training
I have been dealing with this dealership about my automobile for over a year they have not fix my car. They ignore my calls. They really don’t care that my car is not fixed. This is not a good place to take your car. I have contacted the general manager. He has not got back with me yet. I have a contact everyone in charge at this business. This is just ridiculous. They really treat their customers like we are no one. They do not care about their customers they don’t care about anyone this is not right they were paid to fix my car and my car is still doing the same thing it has been doing don’t take your car to this place. Don’t buy cars from them. Do not go to this place. I will be contacting the state generals office about this. I will be writing up in the newspaper. I will be going to the news. This is just ridiculous how they treat customers I just wanted to form warn everyone before you get stuck in my situation. Thank you.
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July 2023 by Nan Perry
Look no further than Hendrick Dodge Ram Fiat! The team is kind, courteous, and they have an incredible selection of cars, whether you are hoping to purchase new or used. I think they’re the best in town. Highly recommend! Thanks, Thomas & Team!
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July 2023 by mark perry
Hendrick Dodge, Ram, Fiat has a great selection of vehicles at competitive prices. The service at Hendrick Dodge, Ram, Fiat is top-notch, and the staff is always willing to go the extra mile to make sure that their customers are satisfied. I would highly recommend Hendrick Dodge, Ram, Fiat to anyone in the market for a new or used car. 5 stars!
