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February 2024 by Elise Warner
I go here all the time I love it???
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February 2024 by Erica R.
Awful. Do not go here. I tried to use a gift card and the manager was not willing to do their part and help so he said I was not able to use it and I needed to shop elsewhere. I was appalled. I will never shop here again and I will make sure to let everyone I know not to shop there as well. Awful customer service.
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October 2023 by Kyle
I’m done. I’ve been a Harris Teeter fan since the late 90’s - no more. Since moving to west Cary and shopping at this location. I’ve had nothing but headaches. We’ve joined Harris Teeter Xpress Lane to streamline our grocery shopping, every time we go to pick it up it takes longer waiting for it than it does to go in and get it yourself. If there’s other people ahead of you forget it - you’re looking at a 30 to 40 minute wait.The last several times I went, I've waited 10 minutes after checking in on the app, nothing, I had to call the grocery store to tell someone that I’m outside waiting and they say they’ll send someone out. Several minutes later someone comes out and starts the process of asking me what my name is even though I checked in on the app with all my information. Several minutes later they arrive with my groceries. Paying $100 a year for 'convenience' has been anything but.That’s not the worst of it. There’s this middle-age caucasian woman who works the check out lane often and she is so rude. Never apologetic, never sincere, just a wet blanket of a human.I am tired of the way I’m treated at Harris Teeter lately after being a loyal customer for decades. Also can’t help but notice several other Harris Teeter employees that observe the Xpress lane not being attended to as they come back from break or return from collecting carts. Everyone just seems to be in their own little world and they don’t work as a team. I'm done wasting my money for this convenience. I will happily go across the street and pay more not deal with this place ever again.
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October 2023 by NickTrombettathanu
Could use trash cans by self check out!
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September 2023 by Des S
Thank you to Andy Lackey and Kevin J who took care of my issue and went above and beyond. Amazing customer service.
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June 2023 by andrew coburn
It has food.Lol but really, if you need the basics like fruits, vegetables, bread, it's there. You aren't going to find the niche items or vast variety of nuts but it's close and I have a membership card.
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June 2023 by Dawn Staniewicz
Jake in the deli was very courteous and made really fantastic sub sandwiches.Store was clean.
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May 2023 by Brandon Foxx
Harris teeter grocery and food court . What more can I say. Food better then a lot of restaurants all convenient.
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May 2023 by Mark Cramer
Never enough cashiers. Lines are insane!
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April 2023 by LeftHandLow LHL
Manager a good guyUnloaded my truck and he unloaded all the flowers by himself.Was gone in 30 min!!I appreciate his work
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February 2023 by Anne Stich
DO NOT USE THIS STORE, GO to LOWE's or WEGMANSOn 2/12/23 I went to the store to buy a few things.Store Manager was rude and obnoxious, he would not accept the VIC card and the discount for the Coke on sale.I also went to the self serve check-out and went to pay for my groceries and they would not accept cash but only wanted a card. There was NO identification on the aisle or the screen saying NO CASH but manager would not fix issue.On a previous occasion, this same store and manager when brought to his attention that his baked goods had items with ants crawling all over the goods not only would not remove them for consumption and sale but said, TO BAD, EAT THEM.
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February 2023 by Phi Le
Worst customer service. Their cashier just want to chatting with their coworkers. When you try to get them check you out their attitude is so bad.
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January 2023 by gun enthusiast
Nice grocery. Only it is difficult to grab some items that are very sought after. A lot of competition among customers.
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November 2022 by Muralidhar Reddy
Reasonable prices,.shelves are full, easy self check out
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August 2022 by My Phone
Worst customer service, I am permanently gone to Lowes foods or Publix across the road.I tried to get a Harris Teeter VIC card from 2 years but they said they can’t help me whenever I asked. Finally 6 months ago they gave me a card but said they are “busy” and can’t spare another minute to get it activated. Yesterday when I asked if I can get the card activated, the lady there spoke cheap and rude because as per her half knowledge it is not possible to have a card without activation. Luckily I could find the Vic card in my car and I brought it and showed it to her with a smile for which she turned her face away and walked away from there. I now feel bad for smiling to her even after she insulted me.Another employee pitched in, asked me to wait for sometime, and tried to prove to me that I was wrong. When she scanned the card she understood that it was never activated and that they were arguing on the wrong side. She did not even care to apologize, instead she started questioning me how I got a card without activation.The first lady created an unnecessary drama out of nothing. After coming out I thought if it was just about an individual rudeness or the business issue. While that person was definitely cheap, the fact that I have to ask different employees 20 times over 2 years to get a damn loyalty card shows how poor Harris Teeter customer service is. I compared that with Lowes Foods near by and getting their card was instantaneous, professional, friendly and welcoming in total contrast to Harris Teeter.