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April 2024 by Anthony Franklin
Went in for a driver fitting with Garrett H. Was a little intimidated because of my lack of distance and flexibility over the years. In other words, thought it would be a little embarrassing given the level of golf I’m currently playing. Garrett was very professional and accommodating. Eased all the preconceptions I had. Answered all my questions and was a great source of information regarding all aspects of shaft fitting. I feel very confident that the analysis he provided will greatly improve the driving aspect of my game.
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December 2023 by Eugenio De Sa
Staff were super helpful, knowledgeable, and friendly. I live in the UK and loved the experience. Great store and products. Well done ?
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July 2023 by Chris Phinney
Very knowledgeable and helpful Associates who make sure you are taken care of.
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June 2023 by Richard Davis
I just left the store located at Cary Parkside Town Commons at 1030 Parkside Main Street, Cary, NC. I was looking to purchase a Ping G425 Max driver. I had previously tested several brands and shaft configurations so I knew what I needed. I found several clubs in the loft and shaft configuration that I needed. Some were still new in the plastic. There were several other clubs that were obviously hit. The plastic was removed and there were ball marks on the face of the club.In the past, when I have wanted to hit new clubs and there weren’t demo clubs available, the salesperson would tape up the club. They did this because ‘then they couldn’t sell the club as new’. So, I asked an associate, since this club was hit, and I was told the above in the past, what would the discount be? He called over the ‘master club fitter’ and asked my question.He told me that they could clean off the ball mark. I reiterated the story above. He told me then he would get the me club I wanted new in the plastic. I then asked him why was I told in the past that I couldn’t hit a club because it affected the value, but now, when I wanted to buy a club with a lesser value, as defined by Golf Galaxy, I couldn’t get a discount. I told him that was playing both sides of the coin, not being upfront and honest to a customer. I also told him that I would buy it right now if they gave me any kind of discount.He said he would rather wait for a full-paying customer than sell it to me now. And then he made what I considered a condescending comment when I handed the club to him.This comment and position are ridiculous. It tells me that I am not a valued customer in any way and that Golf Galaxy will change its position when it’s convenient for them. It is a deceitful practice.I have been going to this store for 9 years and quite frankly have had spotty service at best. This was the worst.
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February 2023 by Rochelle Davis
My husband and I have been several times to this location with no issue and good customer service. Unfortunately today when we drove up from Fayetteville (1.5 hours) again one of the floor associates named Joe approached us several times. The first time he asked if we needed help which we responded, "No, thank you. Just browsing." The second time he took our items out of our hands to place at the counter. Did not ask for them, just reached and made it incredibly awkward to say no. I'm capable of carrying balls. He than approached us when we were browsing clearance and got extremely close to my husband and I from behind us startling us. From our previous experiences with the store, this is not on par. The experience this time was more along the lines of being profiled for shoplifting. It was incredibly uncomfortable and we will be taking our business elsewhere.
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November 2022 by Golf Bob
The only place to buy golf clubs if you truly enjoy ⛳️!!!
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October 2022 by Earl McGee
Josh is awesome at helping beginners! I'm a fan of this store because of him.
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September 2022 by J K
Go here often and have always found friendly, helpful people and a huge selection.
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August 2022 by Zachary Wilson
Awesome customer service. They have great trackman bays for testing clubs. I was able to come in and hit some new clubs. The employee who worked with me was great. Overall awesome place to buy clubs highly recommended.
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August 2022 by Hannah Nystrom
Craig helped me select a driver for my husband and he truly went above and beyond! He was professional, kind & incredibly helpful. Give this guy a raise!
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June 2022 by Sarah Chittenden
Pretty good selection. Mostly friendly staff but a woefully appointed women's equipment section. Especially clubs.
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April 2022 by Erik Ibsen
Pete and Lou were great! Top service and really went out of their way for me. Much appreciated and I will be back. Thanks again
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February 2022 by Ravi N.
I walked into golf galaxy today at 3:00. Walked around the store becuase i wanted to buy a set of beginner golf clubs. I actually could not tell who worked in the store. Went by the gold fitter window no one even came by to say are you looking for something, stood around for five minutes and went to the chiping area to see if someone there would help but could not find anyone. After hanging around the store for half hour i just left. If they don't want to sell to customers but have a store open - too bad. I will take my business elsewhere where there is better service. The worst experience.
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December 2021 by Jacob Allan
Good array of all things golf. Most of the staff at this location are very helpful. I've observed a few wandering, not really doing much. Custom fitting location here by appointment only. At the time of review (December 27th 2021, stock in irons is quite limited. All in all, a good location to find what you're looking for
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December 2021 by Trent Ayscue
See Lou. Nice to work with to find the best clubs for me. I appreciate all his help.