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July 2024 by Blue Planet
I used to go to this place and had good customer service and friendly associates, but in recent days, it went to horrible customer service. Extremely rude FedEx associates in this location, As soon you as you entered the shop, their facial reaction is "why you come here", also their communication is very rude and bad attitude, very insulting, even sometimes I feel like not ask any questions, because of their "street fighter" attitude (in particular the manager). LEARNED THE LESSON, STOP GOING.
I did inform FedEx customer service, but there was no response.
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July 2024 by Cindy Ely
Great Service, wonderful staff, spiral binding available quickly. Have been using them for many, many years.
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June 2024 by Sam and Jasmine Y
Extremely rude associate Micheal. Assumes customer understands all technical aspects of professional printing and speaks to customers like they are morons wasting his time, to me and all others that were in the room that day. Zero smile, zero urgency, zero courtesy. I miss Kinko’s….
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June 2024 by Princess Mutasa
Seems like experiences here depend on which associates are working that particular day. I've gone here for 2 separate needs, shipping and picking up online print order. Both items were straight forward and easy, and had no problems with the associates either. Service is quick and no time wasted which i appreciate more than fluffy interactions for things like this.
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May 2024 by richard moore
Came into drop a fedex package and while 3 of the staff were working a fourth (Nicky?) was leaning and looking at her phone. She ignored me until one of the other staff told her to help me. She took my package and scanned it saying not a word then dropped the package back on The desk saying “your done”. Rude is an understatement.
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May 2024 by Christos Gage
I went to this location to ship a mattress topper to a place my wife and I were going to because my wife has a bad back. The cost was going to be very high - over four hundred dollars. Team member Nita suggested the rolled-up topper could fit in one of their golf bag boxes, which was smaller than the box I was using and would cost less to ship. It did fit, and even with the cost of buying the golf bag box, I saved over three hundred dollars in shipping costs. And now that I know about the golf boxes, I will save money every time I need to do this. Nita was tremendously helpful and very kind. She went above and beyond the call of duty and I cannot thank her enough!
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March 2024 by Kimmiechanga
Customer service leaves a lot to be desired.
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March 2024 by Tom Small
FedEx is the worst place to order from I watched the driver sit in the culdesac for 2 -3 minutes and then drives off didn’t get out his truck or even ring the door bell then i got a notification that my chair i ordered “ there was an attempt made” now i was home waiting to see the chair i would’ve help him but he is a lazy lying worker that needs to be fired.everytime i order from FedEx there is a problem do not use them
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February 2024 by kathye T
All I wanted was some documents printed out. I did not want to print them out myself. I even stated, I do not want to print them. It takes me too long, no matter how much instruction I’m given. The lady at the counter kept insisting, I could do it myself. Anyway, I left the store & went over to UPS store at SaltBox Village. The gal did it in a jiffy & didn’t try to give me a hassle. The best $11 spent. Please listen to your customers..
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February 2024 by Jasper Doyle
employees rude and dismissive
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January 2024 by Nabi Mukhazhanov
rude employees
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December 2023 by Hannah Crim
The staff here are knowledgeable, helpful and kind. Nita and Angel both helped me with a print order. Nita went above and beyond to make it great! Thank you so much!
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December 2023 by Jessy Gabriela
Drew was great! I felt so bad because I felt like I was very unprepared but he genuinely showed his passion for helping. Thank you!
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December 2023 by Matthew Orlemanski
Just need to scan and send a document which became a fiscoe. Like the easiest thing is made impossible here. Totally bizzare
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November 2023 by Mz Turtle76
Quick and ALWAYS friendly service!!!
