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March 2024 by Dwight S.
I am visiting here in Cary, NC from Mahwah, NJ. Got a flat tire overnight. Easily set up an appointment online. Went in for service and everyrhing was handled professionally and quickly. I was mot charged for a flat tire repair. Highly recommend this business for repairs and tires needed.
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February 2024 by Shohreh Sadri
Very courteous employees and fast service
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February 2024 by Daniel Jiang
The price is reasonable. But I saw many of them inside running and playing around the cars which is not professional and safe. Also when I picked up my car, the other guy ran out and said there was one missing part and put it back in front of me. Their service needs the be improved.
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February 2024 by Tony Salerno
I can't recommend this store enough! My wife and son were out on his first day of driving and hit a nasty pot hole that took out both passenger side tires. She called the NC 55 hwy store in Cary and Chris had her all set up for when she would arrive with the tow truck. Alex took care of everything when she arrived and Brandon made sure that the tires and wheels were handled properly.Huge shout out to Chris, Alex and Brandon for their professionalism, kindness and expertise! They really help turn an unfortunate situation into a great experience.
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January 2024 by Dave S.
The service and support you get at Discount Tire is top shelf. Will always be a loyal customer. Highly recommend them to everyone
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January 2024 by Katherine D.
I cannot say enough good things about Discount Tire and particularly this location. I had never been to a Discount Tire before, but I am extremely impressed by the customer service and time it took for everything to be ordered and replaced. They ordered the tires I wanted during a 10 minute phone call. The tires arrived two days later. When they called to tell me the tires arrived, I scheduled an appointment for the next weekend. Then when I arrived for my appointment they saw me immediately and got my tires changed within 45 minutes. Price was on par with other auto shops, but the customer service cannot be beat. Everyone I interacted with and saw interact with other customers were extremely professional and nice! I will definitely be back for any services that they can take care of!
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December 2023 by Lee Z
Go there to get tire rotation and air leak on one tire ,Front desk saying will be two hours waiting end up they doing nothing on my car after 3 1/2 hours. Only thing they tell me is he won’t recommend tire rotation because the guy is new .I know they are busy but that’s a bad excuse to both side. I have talk to 4 representatives my car only got 37K mileage on that and those tires come from Regional Lexus car manufactory (usually can get around 60k mileage range) All they want is selling you all new tires even you don’t need to replace at that moment . Is wrong to rip-off customers
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December 2023 by Deepak Khopade
I have been a regular customer here since 2018 and have bought tires twice from them, but now the service response is degrading. Promised 45-60 mins for my simple tire rotation appointment but they didn’t take it inside the bay until 75 mins and that too after I started asking why it’s taking so long.Since I have already paid for tires and $250 package for my another car, not sure if they will be refunding it.
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December 2023 by Denis Bonel
This place was great! Had my new wheels and tires mounted on my f150.
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November 2023 by Arthur B.
Hats off once again to Chris and Nykolas at Discount tire in Cary. Had a spike in my right rear tire , called on the way to work and asked if they could look at it. Nyk said come on in now they were not too busy. I drove there and they put the car in right away . Nyk said its time to rotate the tires and because I bought them there it was free. They fixed the tire with the spike and rotated the tires and had me out of there in 35 minutes and all at NO CHARGE! Why would you go anywhere else!!!!
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November 2023 by J M
Showed up at 8 am and was out the door at 8:30AM with four new tires. Young lady was the mechanic and she did a good job. She torqued the lug nuts with a torque wrench as a final check which is what they are supposed to do. Good job!!!!The reason why I gave them 4 stars is because they automatically charged me an "OPTIONAL ROAD HAZARD FEE" without asking me. This was an additional $104 dollar cost. The website also does this. The "OPTIONAL" $104 fee is the default on website and you need to deselect this fee.It is a road hazard fee which you don't need. Just a money making gimmick.I would have given them 5 stars if they would have not tried to charge me that $104 "OPTIONAL ROAD HAZARD FEE". Before you pay the bill, check the charges and have them remove the "OPTIONAL ROAD HAZARD FEE" before you pay.Otherwise they did a good job.
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November 2023 by Nevin Williams
Best prices in tires hands down. They also come with insurance and will repair road hazards and replace faulty tires. Pretty fast turn time and knowledgeable staff. They give Veteran and military discounts.
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October 2023 by Mike T.
I bought 2 tires for my Hyundai Genesis from Discount Tires in Cary, NC, with whom I had done business before. made the deal on line, and although they didn't have the tires in stock, said they would be there in 1-3 business days so made an appointment 3 business days out. They contacted me the next day said not happening going to be 7 days. No big deal, made new appt. Have my tires put on, go home an hour later go out low pressure light comes on. Go check, one tire has 19 psi, fill it to 33. Check the other, it had 37. Really guys??? You don't do anything BUT tires and 1 is 19 and the other is 37??? 1 hour out of the shop? Shoddy dude.
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October 2023 by E G.
I had a presumed slow leak on a tire and dropped it off for them to look at. They found the leak and patched it all at no charge. I'd never been there before but will certainly be going back in account of their customer service.
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October 2023 by Kyle
Went here recently to get a tire checked and patched. Informed me that the trend was low on a couple tires. Ordered them and had them installed quickly and for a good price. Great people and great service here.
